The bed was comfortable

The hotel was under construction. The room next doors key fit my door also and someone walked in on me while I was changing. I requested to change rooms and the hot water in my new room Did not work at all.

The hotel is very well located, the staff is very friendly, the rooms are very comfortable and the breakfast is very varied.

The pool had a fractured floor, it needs maintenance.

I've booked a double bed room, and then the room was with three beds, only one of them is double, i asked to changed it but they said they don't have.

Not 4 stars

The staff make you feel very spoiled , they are so nice and friendly ,I didn’t like the first room cause they have a side that is old but they moved me to the new side, just call ahead and ask them to be in the new side, because after I got the new room was 5 out of 5. Breakfast is soo yummy. Another little detail didn’t like was that they take too long to give you new towels but honestly the way they treat me and my family ,was worth the stay. Location is sooo good you can walk to good places from there and they always can call a taxi for you , one that is safe. I highly recommend this place.

Better towels.

The rooms & bed were clean and comfortable. We ate lunch beside the pool, then later our group of 15 had dinner at the Hotel. The staff arranged large table as we were having a birthday celebration for 1 member of our group. Lady at Front counter spoke English, we had accidentally double booked a room. She was able to cancel the extra room upon our groups arrival. She also arranged for taxis to pick up the group for 4am trip to the airport.

We were a group of 15 Canadians. At the Dinner meal, the waiter was by himself to handle all our issues as well serve some other guests their meals. It was a bit slower for service than we would have liked but we all eventually got our meals/drinks. He was doing his best! He also got EVERY food, drink order & bill correct!

Hot water!!! large Enough to absorb a group of 15 at a moments notice

the Pool was closed for maintenance. TV not working. very old dingy decor.

location

staff

the Staff and the Breakfast

noisy in the morning, due to people outside

stayed here the last 3 times I’ve been in Barranquilla always always comfortable big room and nice food unfortunately this time wasn’t as good looks like they are renovating a few areas of the hotel so not all the facilities were available and the pool area was shut but still enjoyed my stay with them and will book again it a nice hotel and good price

Wi-Fi didn’t quite reach the whole room would disconnect if I went to the balcony area and was only 1-2bars in the room

Breakfast

Facilities

The breakfast was fantastic and the location

The room was very small for the money, in the room I find 2 cucarachas The room smell like very old and sweat The bed wasn't comfortable, it was very small my husband feet was out of bed he couldn't sleep well there The air-conditioning wasn't working properly I think all need an update looks all in the room One day After I checked in, I received a massage through booking.com from the hotel staff which said that I didn't check in and they will charge me for not showing up o cancel de booking on time.. The staff in the front desk in the night at checked in wasn't nice and welcoming You feel like the bellman harasses you all the time, maybe it was excessive attention trying to get a tip, but my husband was very sick of it!!! In the morning songs and praises with instruments were heard, sometimes we just want to sleep more after breakfast it was impossible, it would also be a good idea to warn the other guests or make signs so that they do not release the doors too hard.

the location is great. the pool was good, the breakfast as well

the staff could have been more kind