Staff members very helpful

Nothing Wrong

location, very close to the Sanctuary

shower is small

Location is very good

Very close to the sanctuary at Lourdes

I could not speak French, and the hotel staff also could not speak English. Some little barrier in communication

Very noisy elevator and very thin walls!

Staff

Parking advertised in booking.com but not existing Check in time in booking.com not correct Room was not clean No breakfast available on the first day, second day breakfast food available but no dishes or sugar available

good not to bad

cleaning the room not good

The hotel was right where we wanted to be as we are poor on our feet so it was ideal in that way.

Very very poor decor plan and badly painted. The bathroom shower had a door missing no shower curtain no toilet roll holder no towel holder nothing for the shower head to clip into so shower with one hand Paid extra for breakfast no cold milk only flavoured tea flies in the orange juice taken away and for each day we were charged the full amount Only one bed side wall light worked no main light A bit of thought and very little money would put a lot right a bit of a one man operation I stayed in a lot better hostels And I don't write reviews but felt I needed to do this one I'd wished I'd spent another £100 somewhere else