Hotel Indigo Helsinki-Boulevard by IHG

Nice breakfast

Clean and tidy

Great location - breakfast was lovely and catered for GF

Die Lage ist super. Bulevardi ist eine der wenigen etwas kleineren gemütlichen Straßen mit vielen Geschäften.

Das Doppelbett hatte eine durchgehende Matratze, was uns nicht gefiel. Die Bettdecken waren sehr groß und schwer.

Very good location, clean room, comfortable bed, delicious breakfast.

The breakfast service was unfortunately poorly organized and very inconvenient! When entering the breakfast area, guests are asked to order their hot drink. Unfortunately, my drink was forgotten and only arrived after 25 minutes. On another occasion, I received the wrong drink, and when I pointed it out, the staff seemed annoyed and surprised, even though I had ordered something different at the entrance. Another major issue was the ordering process. While most other guests were asked immediately if they would like to order from the menu, I was not asked at all (!) on two occasions, and on another day only after 25 minutes. It seemed that the staff had no clear overview of which guests had just arrived. Unfortunately, this made me feel like a second-class hotel guest.