No. 1 Charlotte Street

location , staff, breakfast , bar, resident lounge with great views and large screen wifi tv - the staff were fantastic - went out of their way / went the extra mile

no meals at night but lots of local choice and one can bring carry outs in to lounge

We truly enjoyed out stay at No. 1 Charlotte Street. Everyone was so friendly and welcoming, and communication was excellent throughout our stay. We really enjoyed the veriety at breakfast and loved relaxing in the common room, especially with it's beautiful view of the ocean. It was a wonderful place to stay while exploring Islay.

Kind, caring, welcoming and thoroughly efficient staff. Excellent breakfast! (loved a choice of teapot every morning :) Spacious, comfortable room with great bed, and a tub. Large, lovely residents lounge, and a great public bar next door.

All was great!

Room pleasant but small - one member of staff very helpful re. e-bike charging. Nice outlook over harbour from front of building. Characterful place.

We were in Room 2 which turned out to be right over the bar which was noisy until late. When this was noted the next morning the lady on duty just said 'oh yes, rooms two and three are quite noisy - I'll feed that back', but they obviously new that and despite us having booked months in advance we still got put in that room. No apology even. The breakfast staff member was completely disinterested. Also as it was a Tuesday evening only one restaurant was open in Port Ellen and they only told us about this when we asked where they could recommend - obviously it would have been good to know in advance given the local whisky tourism and foreign groups etc. - luckily the owner of the restaurant (Sea Salt) took pity on us and squeezed us in between first and second sitting.