Location

Bed bugs Noisy Radiator not working and pointed out the whole trip

Bra läge! Fint hotell med stort rum.

Ingen utsikt från rummet. Fönstret pekade ut mot en vägg.

Modernes Zimmer, Grösse komfortabel, Sauberkeit sehr gut, Lage perfekt: 10 Gehminuten vom Bahnhof Paddington, div. ÖV in unmittelbarer Nähe, Hyde-Park knapp 15 Gehminuten entfernt

Ziemlich verschachteltes Hotel. Zimmertüren können nicht lautlos geschlossen werden. Frühstück ok, man wird locker satt, preislich aber eher hoch.

Prima kamers. Dicht bij metro.

Verwarming, bij aankomst veel te heet. Daarnaast verwarming door personeel open gedraaid waardoor het bij terugkomst 26 graden was.

La propreté

Conveniently located to Paddington Station. Room was good enough.

Room was next to the lift/elevator and super noisy. The bar staff were very rude upon arrival, which was an unpleasant experience.

Location

Nothing

Mooie kamer, goed ontbijt, vriendelijk personeel en goede locatie.

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Location

- rooms are very very small on the first floor even though they all are the same criteria - i stayed for one week they cleaned my room once only - i found vomit in front of my doorstep

Schoon

Nvt

Breakfast was amazing, location is perfect due to nearby Paddington station. Room was small as expected in London but very clean.

Elevators and rooms are pretty small.

The hotel was very clean and quiet. The staff was great and accommodating.

There is very little room to move about in the toilet and closing the door can be quite a performance.

Es war sehr sauber, alle waren freundlich , es war sehr ruhig im Hotel

Es war alles perfekt

The staff

We were sold a room that had space and sofa and bed etc in and then given a box room. When called to say we don’t believe we have been given the same room we were informed we booked. They informed us we have been given the correct room they used the wrong picture to sell to us.

Constant loud noise in room Enough to keep us awake

Clean and lovely staff

Early checkout

Clean and comfortable.

The assigned Double Room is so small that we can only open the luggage just behind the door.

Location was good to explore London etc. Very close to Paddington Station. Room was small despite an upgrade to a better room we had paid for previously. We found the staff to not be very helpful at all with assistance with baggage or giving some advice re location of certain things to see such as Lords Cricket Ground.

Room was small despite an upgrade to a better room we had paid for previously. We found the staff to not be very helpful at all with assistance with baggage or giving some advice re location of certain things to see such as Lords Cricket Ground.

room and location

breakfast

Good central location being around 10 mins from Paddington Station and Hyde Park. Nice friendly & helpful staff. The room was very well appointed with good facilities. A good breakfast selection that was regularly refilled.

The room was on the lower ground floor and unfortunately the ‘view’ from the window was of overflowing bins. Also, there was some building work taking place on the same floor - not a big problem but was unaware of this until the builders started work and trailing cables were across the corridor. It appeared to be that some toilets were being worked on and as a result there was a reasonable odour outside the room.

Clean and updated, frienldy very helpful staff.

The bathroom was modern and beautiful, but very very small. Hard to open and close the door. Tight fit for my tall family!

Close tonPaddington station, had elevator and aircon. Small but nice bathroom.

The bed was sinking in the middle, mattress needs to be replaced. Headboard and chair were showing time and were peeling. The worst part was front desk staff. We requested to have the breakfast packed as we needed to leave a few minutes before the opening but they declined. I asked for a refund and they declined too. I don’t think it’s too hard to put a couple of muffins and make two coffees to go. That would have been enough for us but staff was rude and did not offer any solutions. For this reason I would not go back to this hotel. I also booked it because I had a very good offer with booking but this hotel is way overpriced.

Good location

Room was tiny

Newly refurbished. Modern, air-conditioning in rooms, well appointed rooms, good house keeping. 2 mins walk from Paddington Station. Can recommend. Would use again

Rooms on smaller size. Mattresses could be firmer.

Everything. before our stay the communication was fantastic. This was a fantastic stay. The staff were exceptional. We were able to check in early. our room was beautiful with the most comfortable beds and pillows. We all slept so well. The bathroom is a great size with an excellent shower. the restaurant has reopened and the food was fantastic. the breakfast was delicious with a wide range of food. all staff so friendly and helpful. We have booked again already. The location is very central, beautiful and quiet. the food wise stores across the road were also brilliant for things we had forgotten with very friendly staff.

Nothing to report here.

The room we had were excellent. New. Location is perfect and close to Paddington station.

Lovely staff, very helpful. Everywhere was very clean. Great to have a fridge in the room. Great transport links to everywhere!

Very small bathroom- had to maneuver round door to get in and out.

Good breakfast clean nice staff

Arrived at around midday, Early check in was not available due to reception staff claiming they had no communication with the house keeping staff. Wasn’t a huge problem as just left our bags in the storage room and checked in at 11pm after the concert we were attending finished. Bar had just closed and staff were not ever so helpful, flat out refused us a drink at 11:09 and failed to mention there was an open pub just around the corner about a minutes walk away, luckily found said pub of my own accord just before they closed so alls well that’s ends well. Good place good location staff could be better at communication with each other and their customers.