The hotel concept was nice, cabin like feel and very cozy. The rooftop bar was welcoming and the staff we're great! Ms. Kikuchi from the front desk was exceptional.

Cant really say anything negative but perhaps car parking spaces arent enough

Rooms are a nice design and clean. Breakfast was great.

The cups at the wine bar smelled like metal to us.

the design and the complimentary drink service. first time seeing it in japan.

nothing really

After being welcomed in a tastefully decorated lobby by a friendly and professional receptionist we were shown to our smallish but artistically designed and well equipped room. Everything worked fine. On the roof there is very nice bar and an outside terrace where we could happily enjoy unexpected free drinks during happy hour!! The hotel is quite central so easy to walk to the centre or parks.

There was nothing I didn’t like.

Nice, well designed and well equipped cosy room with bathroom amenities, well placed electricity sockets, lighting and a kitchen with cups, saucers and bowls. Breakfast in the room was a nice touch as well. The roof, terrace bar with a great view was also fantastic with wine tasting that was on the house.

Nothing to not like.

The family suite was very spacious. Space was perfect for 2 adults and 3 kids (11, 3, 1). Kids loved the bunk beds. Bedding was comfortable and clean. We didn’t get to try the free wine service because we were out enjoying Sapporo. Check-in was ok. Couldn’t use my debit/credit card. It was no big deal. Ended up paying cash. Staff was very friendly. We got PJs, both nights we stayed. Water pressure was amazing and room amenities were plenty. Bottled water in the fridge was perfect for the hot days. I was surprised there was a stove and toaster in the room. Toilet and shower were separated. Air conditioning was perfect in the room. Easy access to subway station, 5 min walk only! Check out was smooth. I was skeptical on the breakfast. I was amazed. Very delicious and different everyday. Local products used. Definitely worth getting. Gets delivered to your room. I opened the door and it’s in front of your door before 7:30am. We will definitely stay here again if we go to Sapporo!!!!

I wish we were able to try the free wine service.

Complimentary breakfast, although only soup, bread and juice it was quite refreshing each morning to have this breakfast. Comfortable beds, great room size, loved the separate toilet from the bathroom and of course the roof top entertainment and facilities were fantastic. The staff were very accommodating, friendly and provided excellent customer service. They greeted us whenever we passed through reception returning to the hotel or leaving. Location is also very good. No on site laundry facilities however directions are provided to a public laundromat which is only a 5 min walk away. My wife and I stayed 7 nights and loved the experience.

Having to leave.