Pleasant stay , very cozy rooms filled with amenities staffs are very friendly totally worth the money we have spend.

There is no in-house restaurant

The most friendly people we have found anywhere on any trip. The staff was accomodating and the property itself was breathtaking. Grand suite rooms are the essense of the property in my opinion!

No resturant

The resort itself is absolutely stunning. From the moment we arrived, we were greeted with warm smiles and friendly service. The staff was always helpful and accommodating, and they went above and beyond to make sure we had everything we needed.we would highly recommend it to anyone looking for a luxurious and relaxing vacation.

No food service they don't have in-house restaurant. if they would have a inhouse resturant it will be perfect.

We stayed there with family.Rooms are very neat and clean.All the Essential Amenities were available at this reasonable tarrif., response from staff is very quick , friendly staffs, Zomato and swiggy were available anytime will late night.No calling No directions food just got delivered at the right place..

No resturant

Had a pleasant stay, staffs are so responsible and friendly, perfect family suite with lots of specs and safety....

Perfect

Nothing

The room was compact and filled with lot of amenities the amount we paid is worth for a economy class room. Friendly staffs,we called them in midnight even then they were very responsive and ready to help anytime.clean and tidy rooms maintained. Must recommended.

There is no resturant that's the only drawback.

Amazing stay in Beverly villa, staffs are very friendly rooms are very clean and neat.

No resturant

The stay was excellent! Rooms were well maintained and Staffs are kind enough to answer all the queries! Definitely a must stay place for the travellers! I wil be visiting again!

Best place for family

It was a wonderful stay we booked family suite room is spacious with two washrooms.Amenities like microwave,kettle,are useful in this cold climate. 24 hours hot water and wifi service is good.easy access to main city.Highly recommend.

Food order only in swiggy no in-house restaurant

Location

If a customer writes a negative review, management will send personally insulting and disgusting WhatsApp messages, instead of apologizing for having a bad experience. What a shameful way to run a hotel.👎 Our experience with the most expensive room in the hotel: 1. Rodents (possibly rats) in the ceiling - They were running around and making noises all night long. 2. Bad drinking water - dirty water from the in-room purifier. 3. Unclean rooms, bathrooms, and mattresses. The comforter is filthy, they just change the cover, not the comforter itself. 4. Bad tap water - brown color dirty water from taps. 5. Damaged fixtures in the room - TV has no visuals, just audio. The intercom is broken. 6. Non-existent hot water - we tried for an hour, but no luck. Most of us couldn’t even take a bath. 7. If we wish to use a room warmer, they'll bill us separately even though we're paying over 6500 rupees per night for a room. 8. No restaurants in the hotel, so we’ll have to depend on food delivery platforms for even breakfast. 9. If booked online, they’ll call and message frequently to make the payment in advance and threaten to cancel the booking in 24 hours if not paid. 10. We left the very next day even though we paid for 2 rooms for 2 days. And they don’t care about why. We didn’t even bother to ask for any refunds. All we wanted was to leave the place immediately. We believe the good reviews here are either paid or forcefully acquired. If you want to know more, check out all the negative reviews in Google Maps. Those seem to be from genuine unhappy customers. To the owner & management: Understand this - We don’t know you personally, so we don’t have any reason to hurt your business or you intentionally. All we care about is getting at least a moderately good experience from our vacation and a so-called premium hotel like this.

Clean, well appointed rooms with all the necessary items, clean bathroom and toilet, enough power outlets, heating available, good location and views, polite and friendly staff (all of them) and value for money stay, highly recommended for families and travelers

Nothing

Crisp and Neat.

The view was very good and staying was soo pleasant

Wonderful place...love to stay... staff are so friendly. Good one to stay

Light in my room had blinking issue

The ambience here is extraordinary- spacious rooms beautiful view and the staff would make you feel most comfortable. We would definitely visit again and recommend this place strongly.

The stay was very pleasant and had all the amenities required for comfortable stay

In house restaurant

Nice place. Good service. Liked the rooms

THE ROOM WAS GOOD. THE STAY WAS NICE. GOOD PROPERTY WITH GOOD PEOPLE. AMAZING STAFFS.

Stayed at Beverly villa for our honeymoon. Staffs are excellent and helpful. Beautiful view along with the balcony. Perfect room for a honeymoon couple.

Having a restaurant could have been better

Cleanliness , atmosphere

Very elegant room grand suite is spacious had all amenities required for stay.staffs where polite and helpful. location also easily accessible to main city and garden. wonderful stay.

No in-house resturant

Good servicxe

very difficult without breakfast, Much time taken to go out and having breakfast so that reduced the time to explore Ooty. Hot water only after wasting 3..4..buckets of water that also only in bath tap.

Response of staff and their service was very good. Good facilities provided in rooms.

Only con was that the economy room was very small in size and no natural light inside room as the window faces a wall.

At first, I was a little hesitant to book as it was pretty much a new hotel and I didn't know about the stay and such...but the president's suite totally exceeded my expectations and the price was very reasonable...I would totally suggest the hotel for anyone looking for a more than comfortable stay in Ooty..the staffs and the management were very supportive even though my stay there was very short.Kudos to the team!

The only thing missing is the in-house restaurant...otherwise I thoroughly enjoyed my stay at the vice-roy suite.But they allow other food delivery services so that makes up for that

Breakfast was not served in the place

Nothing