Fick stort dubbelrum trots att jag boka litet enkelrum 😍, bra frukost med trevlig kille som välkomnar på morgonen ;). Väldigt tyst i rummet och stora fönster!

Lite smutsigt kring duschens avlopp annars var ALLT superbra

Der var super flot og en god stemning

Det gik rigtig langsomt ved elevatoren

The hotel was amazing the staff were ever so helpful every single one off their staff always offered the best advice and information and were very helpful and provided everything we needed

Nothing everything was offered at the highest standard and we was treated with the upmost respect

The staff was friendly. The hotel had bicycles to rent. Pool was nice

The hotel was outdated and rooms felt a bit more run down than the photos.

Excellent breakfast, clean and good facilities in the room

Swimming pool was too cold

Stay excellent

Bathroom door is transparent

We had a great time, the hotel was great and the staff were so super nice. It is close to the "centre" and the Tivoli Gardens. Highly recommend this hotel!

amazing breakfast with loads of options, very close to Tivoli park, comfortable room, good rooftop with a nice bar.

very distant from city center and famous touristic spots. staff wasn’t friendly.

Not a lot!

Most things!

we stayed 3 night and just 1 cleaner, even we asking

the internet was bad, no make up mirrors in bath

Good hotel, great selection at breakfast. Staff friendly

Pillows were quite small, room was on smaller side for a deluxe room.

The location is decent, and there are always taxis waiting to take you to the airport.

The moment we got into our room, we noticed it wasn’t cleaned properly, tufts of hair on the floor, stained pillows, hair pins left in the shower, empty shampoo and conditioner bottles, and the bathroom smelt strongly of sewerage. Not what you want after 18 hour flights. We had paid extra for a superior room with sea and city views, and we the only views we had were of the train track. We asked reception to move us to another clean room with views and they told us, that’s the only views the hotel has, despite what was advertised. The second room was a downgrade, small and the beds were extremely uncomfortable, no views and the bathroom still smelt, granted not as bad as the first bathroom. Feeling extremely ripped off, we sucked it up and just enjoyed Copenhagen. The next morning for breakfast, the buffet options were laughable - cold food, over cooked eggs, no decent coffee, left us again feeling rather ripped off. Oh, and the cherry on top of our stay, upon walking down our ridiculously long corridor to the room, there was a used women’s hygiene product left on the floor in a clear plastic bag (see photo), assuming from “house keeping”, and the phones in the room don’t work, so we couldn’t notify reception. Steer clear! This hotel is an absolute rip off, it’s dirty, old and unkept.

Great location, peaceful, good place to stay with children

Breakfast reservation system a bit complex and one time my reservation did not reach the restaurant's front desk by morning

All the little nooks for seating areas. The knowledge of the concierge team. Room temp was great, first hotel that didn't freeze its guests.

No bath tub in a family room. Kids playroom needs more attention. A few toy kitchens and other wooden cars and kitchen equipment etc would have made it absolutely spot on

Great location, friendly staff, comfortable beds and breakfast was very good. The pool was amazing as well as the play room

They don’t clean the rooms everyday for environmental reasons - which is fine! - but they should either at least clear the bins everyday or get bigger bins for the bedrooms

Location was good, 10 min walk from the main train station. It had fun lighting fixtures everywhere. The bed was comfortable.

The room for a family was extremely small, we were tripping over each other's suitcases (no place to put them). Breakfast was fair, but very limited choice for gluten free needs.

bathroom for Copenhagen really good, location brilliant for all location and shops you need to get to our site to see

it was dusty and when we asked for a clean on our 3rd day it did not happen and they had taken the coffee, stirrers out of the room and when we returned to the room in the evening and complaint they quickly just gave us clean towels and that was is it very disappointing for the price we were paying for. We had to get our condemned in the morning and than when we were resting with not disturb sign they tried to get in 2 with us stopping them in the doorway.

Great view from the harbour tower; very big and good swimming pool

Breakfast was good but not included and price was quite high; very small room for 2 adults & 2 kids

Amazing that this hotel has room service from the very nice sushi restaurant onsite. Very convenient and high quality. Hotel in general is very nicely presented and room comfortable

Most of the rooms are in the opposite tower to the breakfast room, and to walk there in the morning the corridor was closed so had to pop outside in the cold.

clean and well maintained rooms

availablke coffee at the lobby

Nothing

That its not possible to move the booking to another Day, when I Got sick. Very bad service from the hotel and Booking.com. This site is just a Money machine.

The food, location, facilities