location near shopping center and food

a lot noise thats make crazy , not clean at all , blanket feeling itchy

The receptionist called Isra was very helpful. He is outstanding. He was assisting me to find a better room and had to change to 3 different rooms as all so dirty and lots of insects. Although the manager was there and I had told him about being stuck in the lift, he wasn't apologizing in the first place and instead blamed the other company who was looking after the lift. The manager Gandi later apologized but doesn't change the fact I was nervous and shivering while explaining the situation to him.

Stucked in the lift for half an hour, pressing emergency calls no one attending. The room was dirty and smokey, far from the pictures in your web. Not coming back definitely!

The room

The bathroomm smell not good

larger than any hotels

there’s no spoon or anything to stir the tea & coffee

Facilities, area, helpful staff, very spacious

Cleanliness can be improved

the pool was amazing, located in strategic place. spacious.

the kettle jug is broken, FO said tomorrow morning at 8.00 ENG team will visit but nobody came. They have a menu of the month, chocolate fudgy cake, when i wanted to order, they didnt have it, despite their publication in every TV info. The television was too old and blury.

Location

Room bit dirty and dusty

good location(mall)

facilities are not good

Staff

Toiletries is very low quality.

Staff are friendly

Toiletries very poor Quality.

It was a great experience staying at 'the bellezza suites', big and clean room, had a nice breakfast near the pool, staffs are respectful and attentive. Thank you TBS.

None.. Everything was satisfactory

Breakfeast ok. The size of the room. The swimmingpool.

No access to the rooms balcony. The restaurant was mediocre. The food was not good.

SARAPAN GOOD

WIFI LAMBAT . . AIR TIDAK PANAS . .