Didn't see any breakfasts

TV service service was poor (Wi-Fi

Location and facilities

I should task for lower room

I did not like anything! It's a scam, nothing like you see in the photos

They offer amenities that they do not have, the items are moldy, the rooms are dirty, the floor is slippery, there is no hot water, you can hear everything that happens outside and the barking dogs do not allow you to rest. I left a day earlier than I was supposed because of the poor management and they didn't give me my money back for that last day.

Beautiful view from the balcony. The appt was spacious and centrally located in that area.

Unfortunately we were homeless for 2 hours when we arrived. We got to the resort, no one at the front desk. No idea of our appt or how to check in. No one picking up the phone, no contact available in case of emergencies. We litteraly drove around desperately at 2am trying to find somewhere to sleep till 4am. Everywhere in that neighborhood was closed. We decided to sleep in the car waiting for the front desk to opem at 9am. We noticed an email that was sent earlier but it was written in the subject section so we did not get all details of the check in procedure nor room number. Luckily 2 pictures of the building we were supposed to be in, were attached in the email, so we decided to go from door to door to check which was open and was ours. After opening someone else's door, we finally found ours, late after 4am. We complained later in the morning and got reimbursed for the first night and some. However, this did not change our first impression of the place. It was a horrific experience. Arriving midnight, first time in Puerto Rico, and with small children. Not able to get to our room, no emergency contact available. We also complained the fact that the staff sent the entire email in the subject area, which is why we did not get the complete information. The manager was on vacation, so he wasn't available either. Very poor experience.

Apartments are comfort, location and facilities.

A lot of mosquitoes and cold water on tub.

Personal del alojamiento

En un futuro añadir rampas o acensor ya que para accesar a segundo y tercer piso es con escalera.

LAS PISCINAS Y EL AIRE ACONDICIONADO

LAS HABITACIONES DEL HOTEL Y TODA SU ESTRUCTURA NECESITA REMODELACION. MADERA VIEJA. TECHOS VIEJOS. EL AGUA POCO SALE POR LA DUCHA. CAMAS OBSOLETAS Y GUARDARROPAS. UNA REMODELACION ES VITAL PARA EL HOTEL. El TV NO TIENE CABLE DE VARIEDAD EN ESPAÑOL. COLOCAR NETFLIX. PARTE DEL DESCANSO ES MIRAR TV. PERO ESO FUE FATAL

La ubicación está excelente, bien céntrico, bien limpio y cómodo

El estacionamiento, y me hubiese gustado una habitación en el segundo piso o más alto porque todo lo que se escucha, carros y gente hablando alto por los pasillos

Muy buena ubicación, amplio lugar, disposición de piscina y estacionamiento.

Creo que en el apartamento debiesen tener secador, plancha, planchador a disposición, porque la recepción no atiende 24 horas y la ubicación del apartamento no está cercana a la recepción. También le faltan detalles, como lámparas de velador, los utensilios del microondas y el lavaplatos estaba completamente oxidado.

Breakfast was not included. The bathroom need tiles to be installed at the shower

The pool area must have plants around the pool . And have space for a ping pong table / tables for cards game .

El lugar era céntrico. Cerca de todo

Diría que nada solo la piscina que le faltaba un poco de pintura o mantenimiento

Nothing really!!

Floor sleepery Water from leaking in the private bathroom No night stands No personal coffee makers No Lamps .....

Lugar tranquilo

En el cuarto muy cerca del Parkin y mucho ruido de autos entrando y saliendo.

I like that it had parking in front of the facility and the pool was steps from the building.

I didn’t like that I had to boil water because the water wasn’t too hot.

The location

It need a lot of work inside and it has roaches

Nice place. Nice staff. Close to everything. Great workers. Easy check in and check out. Pet friendly. Handicap accesible.

clean facilities and great location

no water pressure in bathrooms and had water on the floor in one of the rooms for a few days not knowing from where it was coming from

View from rooms was great as well as the location!

N/A

Muy bien period mi opinion Doberman proportional una p.cafetera y un peq.microonda Para uni preparation su p. Cafe.

Por lo demas today bien.

views

stairs