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Casino was an attractive place

Was having few issue with casino staff. Breakfast was also repetative. Should have something different everyday

location, clean, affordable, nice staff

Very friendly staff, great breakfast buffet, nice gym & outdoor pool

No vegetarian nor vegan options on the menu

The breakfast is amazing, the hotel is very fast to reach from the highway and the hotel is very well maintaned. Rooms are very nice and you find all you need.

Unfortunately we didn´t sleep very well. The air outlet in the room was very loud and impossible to turn off. Somebody must have thought that a higher airflow is better and forgot to remember that it makes a lot of noise in the shaft if the airflow is too high. You could also hear it very loudly in the aisle. The waterpressure was for me too low to wash my hair.

It was a terrible experience because the "Booking.com" site only let me do the reservation for a family of 4 to two bedrooms, but when I asked if possible to be close theire answer was a lie, we end up in two separate bedrooms. I believe the Host that received us or the manager with whom we spoked during October 12 th in the morning, could have helped us find a way to stay the 4 of us together, without having to unnecessarily pay two "separate" bedrooms. Traveling with 7 and 4 years old kids means that the family must stay together ! even if we made a mistake during the reservation process, I would have expected to be heard and helped at the front desk, but I received neither. Was a terrible experience, I wasted my money on an entirely apart room wich we didn't use. But what I regret the most is that I wasn't listened as a costumer.

Everything, place amd sorrounding are amazing. Easy access and great facilities. Tasty food at the restaurant for dinner and breakfast.

I would love to have a bit more information about facilities at the check in, it was ok but I felt a bit unsure of some info.

excellent location, breakfast, rooms, and spa upstairs

pork ribs were bad, and my girlfriend has food poisoning after one of our stays there

excellent location, good breakfast

restaurant for dinner. Food was ok but it had very annoying techno music

Excellent location by Ruta 5

Too much chlorine in jacuzzi and pool in the spa

rooms and separate from casino

lack of staff

excellent service, professional and luxurious

Nothing, everything was great

Nothing really

Not a 5 stars for sure.. When I asked for an extra coffee capsule it took 30 minutes to convince them and they charge for it…

Nice property plenty of parking nice staff.

Minibar didn't cool, they changed it; same result, warm inside. No way to control the room temperature, only heating with no control over temperature, so have to make a choice, permanent heat which is unbearable or nothing at all.