The Gonville Hotel, a member of Radisson Individuals

Great location. Very comfortable and well equipped. Staff were amazing and really helpful with advice on experiencing Cambridge.

Location and staff.

Fine hotel with friendly and efficient staff. The breakfast buffet and menu selection is good. The hotel offered to supply extra firm pillows, which we enjoyed. We stayed three nights and each night we managed to find one free parking space, which was lucky.

The entire hotel industry has become overpriced and Gonville is about average in this regard. It does provide good value and comfort.

Breakfast was good. Variety of continental and cooked. Good range of juices and plenty of choose. Self service was also a good way to cut down food wastage. Room was adequate. Nice and quiet . Location was also ideal for centre of Cambridge Staff were polite and friendly

Reported a problem with TV which wasn’t resolved during our stay. Room wasn’t serviced until late afternoon which a bit frustrating when we had been out since 0900am and wanted few hours rest in the afternoon before going out to event in the evening.

Location was good.

Having a TV that worked on all channels (All of the free to air channels were so pixelated that they were unwatchable). The Samsung Smart link system appeared to have been disabled. The Air con controls were so worn they were impossible to use. even when switched off the Aircon would, for no apparent reason, start buzzing for 20 minutes and then fall silent. I did this all night. Cannot fault the bed and cleanliness. The carpet from reception to the room was quite "tired" and it made the hallway look a bit shabby. the bar was eye wateringly expensive. Why do four and five star hotels insist on charging so much for drinks in this country. A good selection at the bar and the staff were nice. we did not et at the hotel. We don't do breakfast and there is a fantastic little Italian restaurant called De Luca Cucina & Bar just around the corner.