Majestic Colonial Punta Cana - All Inclusive

I loved the entertainment staff the food and service.

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There was a little mix up in the beginning but the Host stayed calm and was able to assist me. They made it clear than what was seen online but didn't let that stop them from displaying good customer service. I was celebrating a birthday and the staff did meet all expectations! The room was very nice, comfortable and set up very well. Staff was prompt in cleaning and satisfied all my accommodations. The beach was lovely but we did have to prepare for the weather our last day but we made the most of it with the island's activities which were pleasant too! From breakfast to Dinner the resort was well stocked with all kinds of foods and drinks were flowing. I would make it my business to visit again soon!

There was a delay I had with one waiter that called me a derogatory name that was disrespect! I am Black man with integrity and class and didn't make a scene! He called me a slur that I wish not to repeat or type which everyone is aware of in our current climate that things could have escalated much worse. But again, I did NOT make a scene but request another waiter to our table. The rude waiter was very comfortable with the word if I may, suggesting that that IS apart of his language as He sees black people which is very alarming!

I love the entertainment & the decorum.

We got scammed 300$+ at the ATM & front desk for our booking. Property staff was not knowledgeable about how much our room actually was & how much was the currency from USD to Pesos.

The location right at the beach is amazing

So may things: the hotel has many water leaks, the surprised us with a $1,500 usd extra charge, it feels like they are scamming you all the time you are there. Food not very good, stuff feels underpaid, blankets have wholes, we got a lot of bites we don’t know if bedbugs or something else, food poisoning was part of the experience also, seafood not very fresh so be careful.