CAFÉ DA MANHÃ, COZINHA INTEGRADA NO QUARTO, PISCINA AQUECIDA, FERRO DE PASSAR, LOCALIZAÇÃO

TRAVESSEIROS, VISTA DO QUARTO ( A CULPA NÃO É DO HOTEL, POIS TEM UM PRÉDIO ABANDONADO EM FRENTE)

Localização e estrutura da acomodação são excelentes.

Sem comentários.

The staff were very kind and supportive. We had some issues in the first day due to a mismatch between booking.com and the hotel system, so we were placed in a wrong room. Nevertheless, the manager promptly moved us to an appropriate room - after showing several rooms that would fit our reservation category. In addition, the food was great and the restaurant staff were super gentile with us. The food variety was good, with some basic food in the standard menu and others varying every day, such as cakes and sweets. The room had a big fridge, which helped us stocking water bottles and other things.

The room was quite dusty, so our slippers would always get dirty. This would become very awful whenever entering the bathroom, as the floor would get a little muddy. Still about the bathroom, it was smelling very bad, and I am not sure whether this was because the water drain besides the toilet was always open. In addition, the tiles in the bathroom were quite moldy, showing some lack of cleaning. The room had a humidifier, which is crucial in such a dry place as Brasilia. Nevertheless, when I went to refill the water tank, I noticed it was very dirty to the point of being disgusting. Even though I tried cleaning it, most of the dirt could not be removed, so I stopped using it. Finally, the most important, be careful with the price shown in your booking. I had to pay almost 200 euros more due to whatever fees they had there, so I will make a complain with booking.com.

Gostamos de tudo! Ficaria novamente. Muito bom!

A pia do banheiro estava entupida. E não tinha água no frigobar.

Infraestrutura Localização

Horário tardio da limpeza ( só limparam quarto depois das 14 horas ) Uma das recepcionista sem paciência , pouco acolhedora

Quarto amplo, cama e travesseiros bem confortáveis, perto de 02 shoppings! Excelente café da manhã. Gosto muito dos hotéis dessa rede HPLUs.

Começa a dar sinais de desgaste do tempo. Toalhas não muito macias.

The hotel was easy to find. The staff was friendly. The room itself was good enough. There was a humidifier in the room, which was essential.

There wasn't much to do around the hotel. No supermarkets either. The toilet paper was placed in a weird and inconvenient spot in the restroom.

location

noisy air cons humming around you outdoor pool was in maintenance. This was not indicated at time of booking!