Location Friendly reception

Apartment dated poor balcony sunlight Limited basic supplies Not very clean Initially 2nd room single beds When advertised 2double rooms Limited service for basic supplies towels flannels Teabags garbage No servicing or a 7 day stay Initial apartment road side very noisy and single bed. Apartment was malodorous and requested cleaning.

Location is good, that's about it.

The cupboards were mouldy and the whole apartment felt musty and with a fair bit of mildew. The furniture and fixtures (microwave) were old and rusty/peeling. It was quite disappointing given the expense of this property.

The second bedroom is very small.

Dirty, stained, moldy

Location and facilities. clean and comfortable.

Freezing air conditioning in the corridors.

location and gardens were lovely.

our bed had a large stain in the middle, the room was covered in marks on the walls etc and overall looked dirty. yes I have photos.

location, pool

room

We were upgraded to a roomy older style apartment with a large balcony & view of the beachfront. It was very comfortable with a spacious lounge room, well equipped kitchen & a laundry with an extra toilet & hand basin. The bedroom opened out onto the large verandah which had a nice sofa, coffee table & dining table with four chairs at the other end. The pool was a huge,inviting lagoon style with tropical & local trees providing shade over the meandering deck. It had many private areas to relax in.

The shower over the bath was a bit dangerous & outdated.!!

Beautiful big pool and great location.

When we were there they were painting the deck around some of the pool and spa area which meant that the spa was closed. The spa was one of the reasons that we booked the place so we were a bit disappointed to not be able to use it but understand that maintenance does have to occur. Perhaps an email to guest staying at the point to let them know in advance.

I loved the forest setting. the most beautiful trees surrounding the whole property. the pool is large with lots of space for different families and travellers. good shallow option for younger kids and an excellent location so close to the main strip and beach for walks.

the room was a bit dark.

friendly staff, clean facilities and great location

not much we didn’t like! only one comment would be since the apartments aren’t serviced, a rubbish collection would be amazing instead of lugging it down to the outside skips!

Very comfortable and well-appointed room with all the facilities we required. Great large pool and gym had what we needed. Great location and also enjoyed the spa

Pool could have been a little warmer just to take the edge off.

Location, gardens and pool

Apartment poorly equipped, not one power point in second bedroom which was tiny and cramped

Location is excellent, as public transport is easy to catch into Cairns. Very large pool area so you feel as if nobody else around you. Carparking is great as allocated parking per unit.

Being on the 3rd floor it felt like a herd of elephants in the room above, annoying at times.

Great location, friendly staff, clean and tidy room with space for suitcases and lounging.

The corridor between our room and lift was about 15° too cold. Almost everyone on our floor developed a cold or flu and was sick due to the change in temperature to get outside.

Very helpful and friendly staff. Great location next to all restaurants. Value for money apartments with comfy beds. Thanks

location , price, staff were lovely

I saw this place on a previous visit to Palm Cove and was happy to be able to stay there for my next trip. The location is perfect. The staff was very helpful and welcoming. The facilities are awesome, especially the swimming pool, probably the best in Palm Cove, and when you are in such a warm location a great pool is a necessity!

There was a constant noise coming from the air conditioning area. Apparently, it is an exhaust that is on all the time, Staff called maintenance straight away and they disconnected it for the duration of my stay, From then on I slept like a log, I think the windows are double-glazed because it is really nice and quiet when you close them.

Awesome location Beautiful pool

the pool and location

the apartment was not the cleanest when we arrived

The location is great, the pool is well-shaded by beautiful trees, the price is good value for money.

Great pool area and close to everything. 2 bedroom apartment suited our needs well.

cleaning of rooms needs some attention, glass doors between lounge/ bedroom area were covered in hand prints, shower screens were not very clean and microwave was dirty inside.