Every thing is amazing ilike every thing Food is delicious There’s variety of food matches every one Special thanks for mr Mohamed salah he is so polite so cooperating and everyone of the stuff is polite thanks for the guy on the peach bar he is so good

No thing

Nice and very helpful staff especially mohamed Salah , Sherin the Receptionist and Essam shisha - hookah- corner attendant , variety of delicious food , clean hotel and room ,pool was lovely, animation team were great , diving centre that plan any trip easily , good location .

The room bathroom were a bit old and didn’t has a lot of personal care supplies.

Staff is amazing. Mostafa Serang and Sherin Choukouch Majardiam are just great hosts. Food was good, room were clean, great ambiance at the beach and at the pool. Big thumbs up everywhere.

Nothing. Everything was perfect.

i spend here so nice week all was so nice and tge place is so good and this not my first time here the room was so nice so big so clean and i had all the stuff i need the food was perfect and look so nice and too many choices for the food and the stuff was so nice the bool area was nice and clean the beach is amazingggg i loved the beach so much with every thing and the stuff on the beach really nice and so helpful animation team is so friendly so cool they always smiling enjoy and they have too much games thanks for animation team salma sara omar dj omar mohamed lina i would come again and all the time ❤️

all is perfect

Staff, location

I'm been in this hotel 2 years ago And repeat And I saw lots diference For better It was renew a lots of things And staff keep amazing and Very professional

Great services and staff at the hotel. The hotel has everything and more to offer in terms of entertainment, location, services and convenience. Multiple pools, private beach area equipped with food/towels/A.C and drinks - there’s even a drink/bar area inside the pool! Resort is stunning and very spacious. The all inclusive option is definitely worth the price as it is not too expensive and offers a variety of food and staff are very welcoming. There are convenience stores inside the hotel as well as an atm, taxi service and tour guides. Additionally the room service and reception staff are top notch, they voluntarily reach out to make sure you’re as comfortable as possible and promptly deal with any issues.

Unfortunately, there are no female only pool areas which can be an issue for Muslim families staying here. Other than that, honestly a great place to stay for holiday. Deffo recommend!

good beach

no carpet in the rooms

Everything was perfect! Nice personal, always smile, help and care)) Good barmans( Sherif, Ahmed)) :)) Kitchen staff also so friendly!) Yana manager always open to help and said where the best places , what we have to visit ^-^ We fall in love) will back next year Thanks fot great vacation !

Friendly stuff and great hospitality

poor breakfast

Location , food

Hotel is a little bit old, but everything other is realy realy good

location

front office manager and reception staff are not accommodating or customer oriented! They cater more to foreign groups more than individuals who usually end up paying more!

The bed was comfortable and the hotel meal options were varied and very good.

I stayed for three nights and I had to change my room three times. I was initially given a room on the ground when my booking was for a room with a balcony. Then I was moved into another room with a balcony but the wear and tear of the room was very noticeable e.g the safety box did not have door handle, the hotel room door became jammed and I was stuck in the room and bathroom fixtures were broken. Information about the hotel e.g room service and front desk number was not provided in the room so I had to press random numbers on the telephone hoping it connected me to the front desk to inform them my room door was jammed and I was locked inside. I informed the hotel and I was moved into another room the second night but the telephone did not work in the room so someone had to come and wake me up by knocking on my door for my wake-up call. Although, the facilities in this room was better. The hotel needs an upgrade in some areas, especially the room and it's facilities. However, I think this is reflected in the price. The staff also conducts a room check before you can physically leave the hotel when you check-out. I travel very frequently (12 times ) a year internationally and stay in hotels ranging from 3-5 stars and this was the very time that I had been made to wait for a room check-out to be completed before I could physically leave the hotel. This might be the norm in this hotel or Sharm El Sheik but it must be communicated very clearly when checking - in or when a guest request a check-out to avoid delays and missed flight. Some staff in the reception were not that helpful in handling complaints and complaints should be remedied quickly with minimal inconvenience to the guest. The hotel should consider offering promotional package for the spa treatments which is advertised widely across the hotel for all guests and not a just a selected few who uses the pool and the beach- this was a missed opportunity on their part.

The room was big and clean. Pools were great. Nice staff

Food was not great but it was great value still for the price

Great location, shops, pharmacies, etc. Big room, good wi-fi in the room. Good sound insulation. A beautiful garden. Good children's playground. Wide beach, with sandy entrance to the sea, but no windbreaks. Italian guests 90%.

The restaurant room and hotel corridors are in a very critical condition. Renovation is necessary. The quality of the food should be improved and the glass should be removed from the food counter. Uncomfortable tables and chairs in the restaurant (tables are low, chairs are high).

Large spacious bedroom Cleaned every day with free water .

Birds around the outside dining areas . Couldn’t leave food on table. Glasses for drinks could have been colder . Music round pool same every day.

The staffs were always very friendly and helpful. We had the best room service. Thank you Gabr Nasr for giving us a smile many times. We say thank you to the whole team Aurora Oriental Resort.

Great room best shower I’ve had in sharm. Probably best all inclusive food I’ve had in sharm. Staff are excellent like most places hdmi lead fits in tv but Wi-Fi not the best beach bar fantastic

Wi-Fi could be better. Bein sport only shown in cheap pay bar- if we’re paying for the beer show more sports channels

Bar staff, and restaurant staff all lovely, room clean ,very big and comfortable

Reception staff are dreadfull, wifi more or less pointless, absolutely 0 entertainment, 0 music in either bar