Location

Noisy, noisy, noisy!!! People upstairs banged all night from 3am !!

Location was great

Very handy to the city, shopping and cafes.

Bathroom door handle was faulty. Shower handle came off in my hand.

Very little because even though the Motel was fairly empty we were placed furthered from the car parking and in the very top level, level 2 and with a toddler OMG!

The Motel was advertised with a heated pool which is why we booked here. To our disappointment the pool was freezing cold and was being filled by cold hose even though it was an indoor oool. Check whānau before making the booking or don’t go back as will be the case with us. The plumbing was blocked and the hot water ran out after one of us showering. Huge disappointment. Reception staff had a can’t be bothered attitude.

Location was good.

Was a little run down and needs updating

clean, close to town. lovely staff

Room was comfortable and nicely appointed.

Was close to everything nice and clean and the staff were wonderful

place is really nice, clean and a great place to stay.

location. parking

pillows, noise from neighbouring units, street and landing.

Stayed before like location

No dislikes.

everything

nothing

EVERYTHING

Nothing

Our room was elevated

Cyclone gabrielle!! Not once was there any sort of help or communication from the staff or owner! We were all visitors to Napier.

Due to the weather the only thing we did there was sleep, as of Tuesday morning the power went off. The location was close to the CBD but everything was closed due to no power.

The bathroom needed to be cleaned better as there was hair on the floor.

When we arrived we thought there would be a job when there wasn’t we asked at a reception and we’re given an electric pan , which worked perfectly

The pool was tiny

Excellent location & helpful & friendly staff. Onsite restaurant had a good range & food was delicious.

clean and tidy close to town

carpark a problem. had to park my car on the road

it was clean and comfortable

had buffet breakfast which was quite expensive,and would have been very nice if the food had been hot ,but it was all cold ,need to get better heaters to keep their foot hot .

really loved there was a pool my son absolutely loved swimming in the pool. great central location.

having to park on the road due to minimal parking

reception lady was lovely, room was nice and clean, pool was a great addition!

bit loud from the road and cramped so could hear other people in their rooms and walking past