1. The interaction with the owner before and during our stay was really great - she explained about the best way to get to Marrakesh and that she would arrange a transfer from the Bus Station to the Riad by taxi then a person as the Riad is inside the Medina 2. Once we arrived - it was not just check in and here are your keys - she sat with us and explained the Medina she showed us in the map where to visit and the routes to take as the Medina is very complicated. She also suggested places to visit and restarants in the Medina that she thought we may like and get the culture 3. the room we had picked via Booking.com was lovely, traditional interiors and extremely well decorated . The whole property had a fantastic, quaint layout with wonderful artefacts and furniture in nooks and crannies supporting the experience of Morocco and the Medina 4. the staff including Isobel are super friendly and helpful - they took time to lead us through the lanes in the Medina to pick up a taxi to go to the gardens and YSL - its not easy to navigate 5 We came to Marrakesh for the experience we travelled from Agadir by Bus and would recommend - the roads are straight and good

Nothing we did not like The Medina is a huge experience with motor bikes, and other vehicles in the tight lanes - but an experience We also kept getting lost even with a map - take a compass!

Wir hatten ein schönes Zimmer ohne Ausblick, das Hammam und Massage vor Ort waren prima, wir hatten am ersten Abend ein sehr gutes Abendessen auf der Dachterasse, die Mitarbeiter waren sehr freundlich und hilfsbereit.

Isabelle and her staff are friendly and attentive. The riad is beautifully decorated. The terrace is a fantastic space for breakfast and relaxing in the sunshine. Breakfast was delicious every day. Transfer arrangements from and back to the airport were reasonably priced and worked without a hitch.

Could do with a fridge in the room.

We had a fabulous stay - very good to be able to combine walks/explorations through the Medina with the coolth and tranquility of the Riad. The staff were friendly and helpful and we truly felt like friends and valued guests.