London Marriott Hotel Kensington

Very comfortable.

Not central for an older person.

Close to where we wanted to visit, the two train stations and plenty of buses. Nice and modern and very friendly staff, also very helpful, in letting us know how to get to places and storing our bags for us, for a few hours.

I thought I’d booked a superior room high up… but only we’re on level 3. It was still good though, except only a view of the driveway garage area… but we only slept there, certainly didn’t live in our room.

I really loved the service and enjoyed my stay the staff was very friendly and helpful

Heating wouldn't work on 1st 2 nights and it was freezing. The last night the Aircon blasted out hot air. Had to have the engineer in multiple times. Also the "fridge" in the room isn't really a fridge and the small bottle of milk went off. Not helped by the AC pumping out boilong hot air. Some staff were a little perfunctory and the person checking us out didn't bother to say how much it was and had to be asked for the total and to provide the bill. Given how much this cost per night, the level of service was disappointing.

Handy location for sightseeing