We arrived at 0600, due to an early flight, but they accommodated us in a very comfortable lounge area with a lovely breakfast! We were very grateful for this! Breakfast staff were lovely - so friendly & great service.

the property has the best location

small rooms

excellent location

Good location, good room layout, very clean, small boutique hotel feel

While this hotel may be four star it was a bit worn around the edges and could use upgrading, small bathroom for a four star hotel. Front desk staff was totally unsympathetic to my request for higher floor room as what had been stated in the room type. I was overcharged for an additional occupant given that I had mistakenly made the reservation for one person rather than two people. When i added an additional person the room cost was increased by 30%. Had I cancelled my reservation for one person and made a new reservation for two people the cost would not have increased. When I pointed this out to the front desk staff they were completely unsympathetic. As I had passed the time to cancel the reservation without penalty I was forced to pay 30% more for the room. This was a signification cost as I was booked in the hotel for five nights.

good location in upscale neighborhood, very safe environment, close to good restaurants, friendly service, taxi transfer from airport arranged, excellent breakfast buffet, comfortable king size bed

room a little bit noisy, only single glass isolation towards the street

The room is modern, well-designed, clean, with the needed appliance/supplies such as USB charger outlet, refrigerator, hot water pot, tea/coffee, etc. The location is also great as it’s within the walking distance to the town central (not the city central).

They only have one (Queen size) bed, and no room has double bed.

Everything

Nothing

location

Excellent location, spacious rooms, delicious breakfast, stylish architecture.

Excellent location, quiet, friendly and helpful staff.

The staff were extremely friendly across the board, the location is excellent.

its very noisy, I could only sleep with ear plugs, the hotel moved us after the first night due to the noise, to be honest it was like sleeping on a highway. the 2nd room was better but still noisy. There is no double glazing and the windows are sub-standard.

Fantastic location - right around the corner from Zona Rosa, in a very safe neighbourhood. The hotel itself is modern and new. The room was exceptionally clean and spacious. We appreciated having a kitchenette with water, coffee and tea provided. The staff were friendly and helpful. The king bed was massive and extremely comfortable.