Great room, perfect location. Beer garden is beautiful. Great food!

It is hard to rate so low but the overall experience was terrible. It is a shame as the staff were really nice apart from one This person was SO RUDE AND AGGRESSIVE he actually ruined our holiday. Knocked on the door at 11 am saying he needed the room immediately. I said we were already packed as he could see and we would be down in 10 minutes. He said NO he needed the room RIGHT NOW. As we were checking out we overheard him saying to his colleagues that he would not deal with us as we sweared at him. A complete and utter lie. He was in fact the waiter at breakfast who was 25 mins late for his duty and as a result the chef was having to rush around to attend all of the guests whilst obviously trying to manage the kitchen at the same time. We had a wonderful Sunday lunch the day before served by great and very efficient staff who we tipped very well for "over and beyond" good service and the lunch was delicious.

This waiter upset my wife and I so much it ruined the rest of our stay and return to France. The staff are only as strong as the teams weakest link which ended up completely ruining our holiday. This was the last day of our holiday and we were disappointed to find that the Duke William was closed on Father's Day, Sunday evening. We had chosen to stay at the Duke William so that we could have a nice celebratory evening meal and bottle of wine without worrying about driving afterwards. Shocked, very upset and disappointed. The waiter refused to give his name however we photographed him for good measure and to inform management. Attached.

Good place for a two nights stay with our dog. Excellent food in the pub and good choices for breakfast. We stayed in the room with a terrace with a gorgeous view over the fields. Very friendly and helpful staff.

We have stayed here before and enjoyed our return visit. Excellent location, comfortable room, good ambiance and excellent food.

Nothing

Tastefully decorated and well provided from the room through to the bar. Service was second to none a pleasure to stay here and highly recommend it.

Nothing.

Friendly and cosy

Happy staff and cleanliness of rooms

Wifi was a bit weak

Breakfast was nice. Bed was comfy

Hotel was a bit run down. Needed upgrading. Painting ect.

A wonderful place to stay and eat.

All was to my liking.

lovely stay, comfortable, friendly and attentive staff. I would definitely recommend it

Breakfast was very good, fresh ingredients and served in an efficient and friendly manner. Had dinner there too. Imaginative menu and very good quality food. Met several people in the bar who came regularly to the pub from Sandwich for dinner.

Breakfast was superb. We were really happy with the accommodation-comfy bed and good size room. Bathroom and shower lovely. Nothing too much trouble for the staff. Overall we had a perfect stay in a pretty part of the world

Nothing

very clean and comfortable adequate for a nights stay .staff were very friendly and accommodating.

parking was tricky had to walk for bottom of road with luggage and my child , and had to walk through the bar to check in no clear check in point .

The room was lovely , beautiful and clean with great little extras , coffee pods , fresh milk, nice toiletries

We were told that sound could travel from the pub downstairs when it was open but as it shut at 10:30pm it would then be quiet. However the clearing up staff played loud music until midnight even though they were aware that this noise would travel to the upstairs bedrooms. Music at that time of night was unnecessary and inconsiderate. This needs addressing by management.

A great pub with excellent clean rooms, superb food and wonderful friendly staff!

Nothing!

lovely staff, delicious breakfast

The staff were superb very accommodating couldn’t do enough for you! the food was amazing…. the people who came into the pub were so friendly! We are looking to book again very soon as we loved it so much, also our dog Missi absolutely loved the fuss and the people!

There wasn’t anything we didn’t like

Breakfast was very good , staff very friendly.

The breakfast was excellent. The location was superb. The staff were very friendly.

Lovely pub and lovely rooms, and staff were super friendly!

Sadly, it was just too loud if you were in the room whilst the pub was busy downstairs.

it is a lovely pub with a handful of guest bedrooms in a charming village 15 minutes from Canterbury. The pub is lively, warm and cosy, both diner and breakfast were excellent, and so was the welcome and the staff in general. Our bedroom was pretty, with a little selection of books and other details that made it comfortable and welcoming. Be aware that, being above the pub, the bedroom is very quiet… but between 22.30ish -8am, which was totally fine for us.

Room was very good . Well appointed, but a little on the small side, but that did not matter for one night . A lovely, busy country pub .

Having go get through the very busy bar to book in . Breakfast was not quite as expected, more designer, than full English.