location

lack of restaurant and bar service Sunday evening

The hotel is the best in Lincoln.It is situated in the Cathedral area. The hotel is spotlessly clean and the staff could not have been more helpful friendly and courteous.Breakast was really good.

Nothing

Great location adjacent to the castle and cathedral. Very friendly staff.

friendly and comfortable. excellent location

no parking

location and very friendly staff

nothing

Great location and privacy in the coach house

small bathroom, slightly noisy fan from outside

Hotel and staff are brilliant, the restaurant fantastic, well worth a stay.

I never realised that Lincoln is so steep, if staying and have mobility issues, it's worth either driving or getting a taxi from the train station as the walk to the hotel can be a struggle.

Lovely location and room. The staff were great and welcoming.

The stairs but it’s good for the exercise

The room is very clean and pleasant. The made-to-order eggs at breakfast are very very tasty. The location between cathedral and the castle is perfect to explore Lincoln.

The hotel feels understaffed. The same employee checks guests out and clean tables after breakfast. Please hire more staff.

The single room is very small and without any charme.

The location in the old town

Perfect location for visiting the castle, cathedral, historic areas and shops. Our room was very clean and well prepared with good views of the castle walls. Good breakfast with plenty of choices.

The room was hot and the radiator couldn't be turned off. The sound of TV from the next room, and we could hear snoring from the guests there for most of the night.

We had the junior suite, beautiful! I had a lovely soak in the bath, plenty of hot water and toiletry products. Breakfast was just perfect! Lots of choices. I had boiled eggs, cooked just right and my fiancé had smoked haddock omelette. Fluffy and tasty. Highly recommend.

beautiful accommodation!

No issues to comment on.

Good menu.

Bit of a wait for breakfast to be cookef

beautiful

n/a

The Castle hotel is lovely. The location is great and the hotel itself is spotless. Like so many businesses today, they appear to be struggling with staffing and it showed but it would be incredibly unfair to blame them for something that is largely unavoidable. The staff who were there were incredibly helpful and very welcoming and friendly. It must be difficult working in hospitality in the current climate and I can’t fault them at all although I had to leave my key on the desk on departure because no one came to reception in the almost 10 minutes that I waited, even after ringing the bell. This meant that I couldn’t thank them or express my minor issues. The breakfast was delicious.

The bedroom was disappointing to say the least. Overall it was very small although very clean. The drawer under the bathroom sink appeared to be broken so I didn’t open it far and the one under the kettle also had a loose front. Very minor. The bed though was not comfortable at all and I really did not sleep well. The mattress was so soft that, despite the addition of a mattress topper, I could actually feel the hard bed beneath me which meant my whole body was sore by morning. I’m definitely average sized and not overweight so I can confidently say that wasn’t the issue. I think I managed about 3 or 4 hours broken sleep all night. When nights away are so rare due to the demands of caring for my severely disabled daughter, I perhaps have my hopes for a peaceful rest raised too high. Overall, it’s a lovely hotel but the lack of sleep due to the mattress really ruined it for me

Nice area of the city right by the Cathedral and nice restaurants.

Nothing

The style, decoration and location as well as a lovely welcoming receptionist.

Room was slightly small.