ZT Hotel & Spa Villa Olimpica Suites

breakfast was incredible with lots of choices. The staff was extremely helpful and friendly.

I wish we had used their spa...it looked great

I liked how quiet the neighbored was. The room was beautiful and clean. I walked daily to tourist attractions and more bustling neighborhoods but it would've been just a short drive if I wanted to uber or taxi. I appreciate the welcome drink and the abundance of pool loungers. There were always plenty available for whatever guests came down.

My refrigerator wasn't actually cold and I couldn't find a dial to turn it up. I was fine not using it for my beverages. There were no water bottles in my room upon arrival but if I had requested room service I would've gotten fresh bottles daily. A cleaning woman chastised me for leaving a DND placard on my door. Apparently they waited "all day" thinking that I'd flip it around and request cleaning even though I kept it up so they didn't bother and specifically wouldn't knock. The pool water was freezing (everybody that went for a dip commented on it) but it was nice being able to lay by the pool.

The family room was a very good size with quality furnishings. The room was clean, shower pressure was great with 2 heads to choose from. Rooms were also separate with 2 TVs. Staff were friendly and helpful all through. Swimming pools were great ( sadly I could not go to the spa cause there was no second adult to look after the kids). Breakfast and dinner were good, reasonably priced and with good service.

Fridge was not working so couldn’t buy own drinks to keep cold in hot weather.

The hotel was good, it wasn’t in the center area but the transportation was good, the rooms were clean and comfortable. I didn’t test any of the amenities nor the restaurant so I don’t have an opinion on that.

I’m English speaking and at times the staff would speak in Spanish or Catalonic in front of me and look at me and it was obvious they were speaking about me. I had written confirmation that the room had breakfast included and it was paid in full and I was informed there was no breakfast - and we had to pay extra for city taxes and etc. The hotel wasn’t very polite - I’m disappointed to be honest cause in my last visit I was so happy with my stay at this hotel. Also, in our last stay we were two people and we had a bigger room than this time around when we were three. Also they need to do something about noise cancellation, the noise from the room next door and the hallway was heard at Al theme.