I appreciated the excellent service provided by the hotel staff throughout my stay. The room was clean, and the bed was very comfortable. I also liked the convenience of its location, being right on the beach line, and in the heart of Playa del Carmen.

The primary downside of my stay was the noise. Daytime construction and nighttime music from the nearby clubs created a significant noise level in the room. Although it didn't disturb my sleep, I could see it being a problem for lighter sleepers. The room's view, limited to the hotel's tree-filled lobby, was another minor drawback.

Nice staff, everything in walking distance, nice backyard and “balcony". Liked the community spaces and it was very nice to have a pool on the roof. The water pressure was nice as well. Totally value for your money.

Nothing, everything was as described!

Very good location, 30 min walking to ADO bus station, all bars and restaurants nearby

Internet was slow in my room, and it was loud since there is a club in front of the hotel. But everything else was a great. Very beautiful and cozy hotel

The location right off 5th avenue. The rooftop pool. The cold welcome beer when you arrive (needed after a 10 hour flight!) The room was lovely and tastefully decorated. The hotel in general was like a little paradise in the middle of the resort.

As others have alluded to, the club opposite is extremely loud until the early hours. Didn’t bother us too much as we were up late anyway most nights but I think it would be a deal breaker for most people. Very unfortunate as the hotel is great! Breakfast is very limited, just toast and croissants.

very very noisy

it was clean, modern, with a big bathroom and coffee machine in the room. staff were lovely, and gave us a beer on arrival. location was perfect and breakfast was simple but nice.

there is a limited communal space to eat breakfast and we had no tables and chairs in our room. not the fault of the hotel but construction work next door was ongoing and quite noisy at times.

Location in town is good, but it has two clubs that are loud on the opposite side of the street.

The night clubs

The staff is terrific, top notch communication and extremely helpful. We really loved that. The location is also amazing, very close to 5th avenue and beach.

Can be very loud at night, some rooms probably less exposed than others. Something to consider especially for long stays.

loved the staff, very helpful and kind.The breakfast was good, I would have liked some black tea, only herbal was available. It would have been handy to have a kettle in the room. Pool area was excellent, beds were comfortable, showers good. when we arrived it smelled lovely and felt very Zen!

it was across from a bar/ nightclub that had extremely loud drumming and music solidly from 10pm until 3am every single night. the noise ruined our stay as we couldn’t possibly sleep even with earplugs ( should have been our first clue!) provided by the staff and pillows over our heads.

The location is excellent, close to the main street and also to the beach, the rooms were clean, very comfortable and beautiful, also the staff are friendly and helpful. We liked everything about this place.

It is true that the music can be heard from the clubs nearby but come on.. it is only until 12-1 am, and if you want to stay in the center you have to deal with the fact that everywhere it will be louder than other areas.

centrally located, rooms were very clean and comfortable

Staying at Quinta Margarita is always great, from start to end their staff are always willing to go the extra mile for you. Went to multiple activities before breakfast time and they were kind enough to leave the nigh before fresh fruits to go! Their rooms are superb, clean, well maintained and equipped, shown pictures of the hotel are 100% real. Hotel is super safe and has a convenient location to atractions around and in Playa. Definitely a place to come over and over!

Not hotel fault, though nowadays, a club is just across the hotel plays loud live music late at night. Consider that if you have a light sleep or get some earplugs to have a wonderful stay.

Great location

We could not sleep, the noise at night coming from the bar across the street was worse than we thought

seemed clean close to dive shop

stuffy rooms, tested positive for Covid here

I loved the ambiance, how spacious was the room and how comfortable was the bed.

i liked everything, but maybe they can make a better beakfast.

The staff was super helpful throughout the trip, our room was great, a nice breakfast (pastries, toast, fruit, juice) to start the morning off, security guard there all night. Location is perfect (avenues in PDC are only 1 block apart, even though they go by "5", so being on Av. 10 was great). Many things are walkable from the hotel, lots of good restaurants nearby.

This has been well documented - the bar across the street is loud at night. We knew that going in, and yes, it was true. Out of control for hotel, we bought earplugs and lived with it.

great locatin

no spa

Cozy place with extremely helpful personnel. Well-equipped kitchen for preparing breakfast including coffee, smoothies, eggs etc. Nice showers with perfectly working hot and cold water. Free purified water on all floors.

Staff, location