The fact they charge me USD 19/night above the price indicated at booking.com Very poor breakfast Smelly bathroom

This is the most unique beautiful hotels in Kampala. You feel like you just stepped onto the streets of France when the noice and bustle of Kampala is literally steps away. We love this place!

Restaurant could out more time and energy into what they offer and making sure they have items on hand.

Our room was cozy, clean, comfortable and quiet (far from the road). We enjoyed a lot the private patio, surrounded by plants and flowers. Nice set up and beautiful garden

The restaurant. Poor quality.

Everything is right there, great accommodations, nice restaurants, spa, friendly staff etc...

It is a unique place you cannot compare with anything else. A quite area in the middle of a crazy town designed with charm and fitted with high quality hardware and sanitary wares alike. A boutique hotel to discover and remember.

Limited choice in the restaurant however outstanding quality cuisine. Anyhow a shopping is ta walking distance

Very stylish; good breakfast; pleasant quiet restaurant; good place to meet contacts.

All good.

the location, the design of the buildings, the staff was very friendly, calm

breakfast really basic and not compatible with a 4 star hotel, the rooms on the ground floor are humid and dark-no real windows, the rooms and the reception area are divided by a very trafficked road-annoying to cross every time as the drivers obviously do not stop for pedestrians, the bedding and pillows are old and look like they have seen better days.

Really great staff, and a real effort has been made to make the facilities pleasant and clean.

We asked for an early check in and gave an approximate time, but there was no one at the reception...the security guard when around looking for them for about 20 mins before they were found...in the meantime we were outside in the parking lot with no information...and did not feel very secure. Could have much better coffee...Uganda is a great coffee producing country!!