There was no breakfast. the flat was in a good location clean and comfortable.

I was sent the wrong address. it was clearly run by the same people as it had the butterflies on the door. I booked through a 3rd party and they helped me find someone to resolve the situation. She was rude told me it was my mistake and hung up on me. 32-40 Saint Martins Court, Westminster Borough London WC2N 4AL is what was sent to me for check in. when it was 43 Charing Cross Rd that I had booked. and that is where I was supposed to check in, but I had no idea until I was there.

Fantastic location, central and easy to get everywhere. Spacious and very comfortable.

The stairs! 4 flights of stairs (with 3 of them very narrow) is a lot!

Very comfortable beds and pillows Fantastic location, of course if you dont worry about nighttime street noise. Very easy checkin/ very clear instructions gor everything Kitchen is very well equipped Overall very clean. Loved my stay, thank you!

Location was excellent. Size was very good. Closets were large.

There was no mention that the unit required walking up 4.5 flights of stairs. I am of limited mobility, & I needed to ask for help to carry my suitcase up & down the stairs. The window blinds in the kitchen/living area & the bedroom were both broken. The internet went down on day 3 of a 5 night stay, & was never fixed. The bathroom was very small, with no instruction about the medicine chest being behind the mirror. I figured that out the day I left. There were no instructions on power switches, how the utilities worked. My shower switch got turned off, I did not know it. & so I did not have a shower that day. If someone had an emergency, there is no internet & you are 4.5 flights up. I am glad nothing happened to me while I was visiting.