The location of this stay could not be better, easy access to train and tube and walkable for everything. The rooms were spacious and beautiful, including the three bathrooms. We stayed with our kids and we all enjoyed the space.

We travelled as a family of 4 (kids aged 9 and 14). Location was perfect, a lot of attractions and things to do near by. The apartment itself is well equipped and the beds are so comfortable. Communication from the moment we booked, throughout our stay, and during checkout was top class. We loved our trip and when we come back I will be booking this apartment again.

The extra little amenities like coffee, milk and water bottles was nice. Good supply of sundries including washing machine detergent. Quick response from the host regarding what we thought was a burned out light bulb (it was on a dimmer switch so issue was us). Comfortable living and kitchen area. Central location to many places to eat and places to see like the British Museum, The National Gallery, and St. Martin-in-the Fields Church.

We didn't realize when we rented that this was a 3 story apartment with spiral staircase type stairs leading up to the 2nd and 3rd floors which were the bedrooms. Our bedroom was at the top and there was no A/C so we had to sleep with the windows open and fans running. There was a heat wave in London (which of course our hosts cannot control) but this apartment is located on a very busy street in Covent Garden and we were not aware of that when we booked. Consequently, we were kept awake by revelers, party goers, drunks and garbage trucks until about 3 a.m. every night. I doubt that even with the windows closed, it would be a quiet place to sleep. Additionally, we couldn't figure out the washing machine and believe it is malfunctioning. The dryer would only go for 13 minutes and then shut off so we'd have to be there to restart it. It took us a half day to get a load of laundry done with all the fidgeting we had to do for both the washing and the drying cycles. However, we were grateful that the machine was in the apartment.

Very good location

Steep narrow and very uncomfortable stairs Old carpet Old bed old pillow old beddings Dusty