Nice spa

Noisy workman,very hard bed , limited meal options for vegans and in general

Spa facilities are excellent. Quality of the breakfast and staff service was also excellent. Location is great.

Room including bathroom very small and quite basic for this type of hotel and the cost. No full length wardrobe to hang a dress and the bathroom door only just cleared the end of the bed. Basic quadrant shower. Also when we arrived the toilet seat was broken which meant looking for and finally changing to another room. Surely they would have seen that the seat was broken so why put us in there?

We love everything about this place!

The only thing I can pick at is the stairs to the top floor, we’ve been at the top twice now but it still wouldn’t stop us returning!

Very nice hotel .. staff very friendly .. spa area was beautiful

Room we were in was a cosy double (room 25) … it was comfortable but very noisy from adjoining rooms

The hotel is so beautiful and located in a lovely part of torquay with easy access to restaurants and the marina. The spa is immaculate and facilities were top notch. When we arrived we were greeted by a duty manager named Leo and it was honestly the best welcome after a long drive. I arranged a bottle of fizz for our room to celebrate a birthday and Leo had it all arranged nicely in the room just before we arrived. Big kudos to him for his impeccable customer service.

The first room we stayed in had a leaky ceiling which awoke us in the early morning and was less than ideal however the staff very kindly upgraded us to a much bigger room. Both rooms we stayed in were non refurbished rooms and although they were pleasant they were a bit outdated and there was some mould in the bathrooms. Finally, the spa facilities are available until check out which is outlined however it would be nice to let the guests stay in the spa a bit longer if the room is vacated.

Great rooms

Not a great location if you unfit as it’s away from the seafront and up a steep hill ..

Staff were amazing. Felt very well looked after.

1. The hotel seemed to play music that didn't suit the demographic or the time of day/area of hotel. ie. ibiza classics at breakfast time in the breakfast room and up-beat pop music after dinner in the lounge. 2. I know we did not book a refurbished signature room, but I was surprised about the bathroom facilities. Very dated, and shower-in-bath setup. (EVERYTHING ELSE WAS AMAZING)

Spacious, modern, clean and beautiful

The hill to the entrance