good location

check in process took 45 minutes and the staff did not seem to know what they were doing. at one point a guest checking in went behind the counter and checked herself in because she worked at another hotel and was familiar with their system. room was not very clean and walls are VERY thin. also fyi signage out front is for “sleep inn” not mainstay suites so I wasn’t even sure I was at the right place before getting to the desk and being told I had to wait in the OTHER line right next to him because that’s the Main Stay side.

I was fine

Terrible noise by other guests for way too long into the morning

Close to plenty of restaurants, entertainment and stores

everything was awesome

The property was clean. The staff was very flexible and helpful. The parking was free, free breakfast, and a kitchen inside the room. It was also affordable and reasonable pricing.

The only thing I didn't like was extra charges taken off my card without prior notification.

staff really tried to accommodate for guest

the pool was closed !it there but had no water it smelled mildew the wall were stuffed the shower had brown spots at the top and the room could of been more cleaned and smell better with a pool with water in it that was weird

Location was good. Close to shopping and restaurants.

The quality of the room was poor. Whoever did the remodeling did a poor job. Apparently no one inspected the work or just didn't care.

they did an extra charge on my card for some reason

Excellent rooms. Clean and large.

the kitchen in the room

Breakfast was fine but the location was ok no problem

The return on money or extending the stay of a unhappy member