Cozy Resort Ella

Very clean. Meals (breakfast and dinner) were very good. Staff are very friendly.

Lots of stairs.

Great location,- easy to walk into Ella along train track. Close to start walk up to Ella Rock. Pool was lovely. Bedroom was large and great views. Nice to have a kettle.and tea.

Pool area needed some more loungers and umbrella. Breakfast offered was basic- but when I asked for Sri Lankan breakfast was better.

Die Unterkunft ist schön und hat einen tollen Blick. Die Zimmer sind schön, sehr geräumig und das Frühstück reichhaltig.

Leider kam in drei Tagen nicht einmal der Zimmerservice.

The view.

Disappointing stay at Cozy Resort in Ella – overcharged and poorly maintained. The only positive note was that they picked us up from Ella town upon arrival, but beyond that, almost everything went downhill. When we asked for local recommendations, the staff was completely unprepared and offered zero orientation on what to see or do in Ella. The room itself was plain dirty with windows and mirrors covered in splashes, the electrical outlets barely worked to the point where our power bank was not even fully charged after an entire night, the TV was completely out of order, and while the Wi-Fi did technically work, the connection was extremely poor. Sleep was nearly impossible due to an active construction site directly in front of the hotel and zero soundproofing, which meant stray dogs kept us awake all night. The food was another major disappointment: dinner was a complete disaster that tasted entirely like cheap pre-packaged convenience products, and while breakfast was okay, it was still the worst we had during our entire trip. The biggest rip-off, however, was their service pricing, starting with an outrageous 1,500 LKR per kilo for laundry that returned with our socks still visibly dirty, alongside ridiculously overpriced drivers organized by the property. Overall, it feels like this resort is solely set up to take advantage of tourists, and I would strongly advise staying elsewhere in Ella.