Hotel Roshe Gudauri

Wir wurden herzlich empfangen; die Dame an der Rezeption sprach sogar sehr gutes Deutsch. Unser Zimmer war modern, groß, hell, sehr sauber und bot einen tollen Blick auf die Berge und eine kleine Kirche. Besonders der große Balkon lädt zum Verweilen ein. Das Bad ist großzügig und super ausgestattet. Toll sind auch die Kaffee-/Tee-Extras auf dem Zimmer – man fühlt sich direkt wie zu Hause. Das Preis-Leistungs-Verhältnis stimmt hier komplett: Das Frühstück lässt keine Wünsche offen und das Abendessen im Restaurant war hervorragend. Ein echtes Highlight ist der moderne Spa-Bereich mit Sauna, Whirlpool und beheiztem Außenpool. Das gesamte Team war super freundlich und hilfsbereit. Wir kommen gerne wieder!

It was clean, newly built place with refreshing smell of wood. It’s pet friendly and if you miss your home pet, you can play with Lucy( the hotel 🐕). The pool was clean with wonderful view of hills and church on up hills. The breakfast was organic and fresh. The owner and the house keepers was very kind and respectful and I wish the best happen for this lovely people ❤️❤️

Nothing I loved everything

Clean rooms, a nice pool area, and a great breakfast. Special thanks to Nino at reception, who was very helpful and friendly. We really enjoyed our stay.

Beds are a bit low and soft

The hotel is very good overall. The young staff member working during the evening shift was helpful, friendly, and cooperative. Breakfast was varied and delicious, with plenty of options. The location is also very convenient—about 6 minutes away from the main events and activities.

My experience with the reception staff was extremely disappointing. The female front-desk employees were not welcoming at all, and getting answers to basic questions was difficult. I honestly did not feel like I was welcome at this hotel. The worst moment happened during check-out. Instead of asking a simple and polite question like, “Did you enjoy your stay?”, the receptionist immediately told me to wait because they needed to send someone to check my room. This felt unnecessary and disrespectful—especially since the room does not even have a minibar. It gave the impression that they were suspicious for no valid reason, as if they were worried I might have taken something, when there is nothing to take. What made it worse is that I had already given them my luggage and told them I was going to step out briefly. She still said, “No, wait.” I pointed to my bag and tried to explain that my luggage was with them—so I clearly wasn’t going anywhere. Her attitude and body language were irritating and obviously unprofessional. On top of that, she spoke with another staff member in their language and they laughed, which felt inappropriate and disrespectful in front of a guest—especially while I was clearly uncomfortable. When I expressed my dissatisfaction and explained that this behavior was unacceptable, the receptionist left the desk instead of apologizing, avoiding responsibility and escaping the situation she caused. This experience will not be repeated.