Check in was smooth and friendly. Breakfast staff were great

I like everything about the stay excellent service. There is nothing about that I didn't like love it all.

Close to Walmart and 7/11. Has bus option around walmart area. Quick walk to Skaha lake too. Free breakfast was great!

Smell in lobby and rooms musty

We were staying there for 2 nights and it was awesome for us.

Our rooms was clean and comfortable. The breakfast was a hot and delicious breakfast.

Breakfast

Very clean at the inn.

Upon arrival, we checked for bedbugs. We didn't find any but the bedsheets had visible stains on them, giving us the impression the sheets had not been changed before we arrived. Also, check in time was supposed to be 4 pm, however we arrived at 430-445 and were informed our room still was ready yet. waited about 15-20 mins for it to be ready. over the course of the next 48 hrs, we had a couple of maintenance people come to look at the TVs in our room. Constant issues with the Optik TV service. While it was a nice large room with full kitchen and very good shower, It's definitely a dated hotel than needs updating.

Really great property in Pentiction,

Average hotel.

Very good except for the continental breakfast. Many things were not fresh. Muffins were stale, fruit was old. The same over ripe bananas were on display two days in a row. The muffins were stale two days in a row. Not up to park.

Was a really nice property, clean, quiet, great pools and super friendly staff

We will stay at the hotel again.

Pool was not clean but others were very good. We enjoyed our stay. Thank you.

It was very clean and staff were helpful breakfast was great, the only problem I had was the new rule of not getting in you room early without being charged $20 we arrived just after 3:00 after a long car ride come on best western customer service stop gauging people.

Good hotel nice pool

it was close to our venue for reunion

Stay was great. Breakfasts are incredible and they have a variety of dishes on the buffet, i.e. different eggs every day. Very nice and clean hotel. Staff were all very helpful and pleasant.

The hotel was very clean. However we had to wait to get in to our room. Front desk wasn't to accommodating, we were directed to sitting area but was not offered to help ourselves to water or coffee, we did eventually find it. Rooms were comfortable & Breakfast was awesome with great friendly staff. Outside area staff were very friendly & was a great area to sit & relax.

Quiet and very well kept

Was easily accessible and clean.

Very nice place with all of the amenities

Bathroom is in need of a redo. Cracked floor tile, questionable cleanliness on the floor and mildew on the bath walls.

I like quiet and this hotel provided just that and a great staff to go with it

Nice self serve breakfast Easy parking

Breakfast is very good with lots of choices.

Quiet, clean, close to what we wanted, relaxing, friendly

4 of us stayed there over the weekend in September for a dragon boat regatta. The location was great for us as it was very close to the race site. We really enjoyed the outdoor pool after a long day of paddling. The breakfast morning was also top notch. The grpunds crew were hard at work making sure everything was neat and clean. The reception staff were also very friendly abd accommodating. Will definitely stay there next time we are in Penticton.

Polite excellent service. All we could want in pools and bath/shower space in our room. Great breakfast too

The property was great. Very large with both indoor and outdoor pools. The buildings surrounded the pool area with lots of grass to give it a parklike appearance. Although older, it is extremely well maintained inside and out. Great breakfast too! We would definitely stay again.

We had stayed here several times in years leading up to Covid so it was so nice to be able to come back. The staff is friendly and accommodating, breakfast well-done with “real” scrambled eggs, rooms are clean, comfortable and well maintained with all amenities thought of. I don’t feel like this should even need to be mentioned but we actually had four sets of towels for four people. I feel like 90% of the time in the States lately that we have fewer bath towels in the room than the number of people booked. It is very inconvenient to have to contact the front desk and wait 30 minutes for a towel to be delivered. Here we had everything we needed. We didn’t have housekeeping here during our 3 night stay but that was on us. Housekeeping keeping did check with us but my daughter chose to stay in the room all day with the Do not Disturb tag posted. This property is more like the road trip motels typical of the early through mid 20th century. It’s a great place for families to stay with its indoor and outdoor pools, grills and tree shaded lawn area. If you are looking for the sleek, modern, new, minimalist or hipster aesthetic this isn't it. If a great stay is on your agenda by all means check it out.