Real clean, and convenience love the pear with the coral under the pear 3 swimming pool highly recommended

Brilliant stay with staff who made it an absolute pleasure!

Resort was ok, the executive suites have not been refurbished, they are very old, damaged and tacky. We changed over to a junior suite even then not all that nice, the smaller rooms were better condition. Check in took 1.5 hours for some reason. Staff were very nice and friendly. The lady at the spa counter was very rude and unprofessional.

We have just returned from a two week stay at The Cleopatra Hotel. From the moment we stepped in the hotel, the customer service was outstanding. Every single staff member go the extra mile to ensure you have the best holiday. Our room was clean and spacious with cute towel art which amused our littles ones ( aged 5 and 3). We stayed in room 2110, our house keeper was amazing and the added extras he provided never went unnoticed. We spent most of our time at the activity pool. The lifeguards were so assertive and the pool bar staff were all incredible. Foam parties were a firm favourite. The family pool at the front of the hotel is always quiet, it has the inflatable assault course which proved so much fun for the children. The infinity pool is simply stunning and huge! Kids club was welcoming, Anna, was much loved by my two... mini disco which she led so enthusiastically each evening was a highlight of the day for our little girl. We enjoyed wonderful lunches at the beach bar looking out onto the sea. The staff at the Pilli Pilli bar were incredible - George and his team were all so attentive. Mina and Ahmed at the lobby bar were also shining examples, providing exceptional service. The food was to a very high standard, the a la carte restaurants were both utterly delicious. Special mention to Mr Eid in the restaurant who made sure our time at the Cleopatra was the best it could be. A true gentlemen who provides outstanding customer service.

We had a lovely holiday at this resort. The staff were incredibly helpful and friendly. The food in Fellinis was superb as was the beach grill restaurant bar. The only setback is you have to book Fellinis and the Red Sea wharf restaurants. Make sure you book as soon as you arrive otherwise you might not get the opportunity to eat in these places. The pools around the resort has something for everyone. The Red Sea is great for seeing a variety of fishes. I would recommend this resort if you are visiting Sharm Al Sheik.

This property is not 5-star and not a 4-star, as positioned in Expedia and Trip Advisor. 1st, there was a minor booking error on our side which resulted in an extra charge which was not resolved by Expedia. 2nd, the sea is not accessible from the beach as it has a shallow bottom with sharp corals/stones coated with slippery seaweed. 3rd, the food selections were plenty, but most of the food was oily or loaded with sugar; the “diet” table’s food was scary to touch; “free” drinks were not drinkable, and even water was supplied from large canisters of unknown origin; most of the food was dumped into the waste containers at the end of the meal hours. 4th, rooms had outdated facilities/furniture, even in the most expensive units. 5th few businesses on the site run in circles offering the same services again and again, which was annoying. The reception staff appeared disorganized and not cooperating; to meet the 4-star benchmark, all staff needs to be trained to understand how to behave and avoid showing their attitude. Overall, long way to improve to achieve the 4-star level.

Everything was great

The property is amazing! Lots of different pools (including an infinity pool), various restaurants providing fresh delicious food and right next to the sea to do lots of snorkeling. The hotel was clean and safe and staff were all friendly and helpful - in particular Reda Amer who was always helpful in taking care of us and our room!

Stuff was gently and helpfull,Meals were delicious,House keeping was perfect,I am planning to revisit again,Thank you for evetything

Stunning Red Sea location with 3 large pools and lovely clean environment. Staff are wonderful whether or not English speakers.

We spent 5 days at the Cleopatra, we had a blast, the hotel is very nice, beautiful gardens, pools and beach. The staff was friendly and gave us space. The food was great. We had a family room, which was clean and spacious.

Really friendly, helpful staff. Hotel spotless. Great all round. Will definitely be going back

I just love this resort, this was my first stay there and definitely not the last, pools were great, room was clean, spacious and had a nice view, food variety wasn't bad and tasted really good, staff were always helpful and cheerful, they always raced to go the extra mile, so clean, I wanna give a special shout out to Ahmed Eid (Restaurant Manager) who was so welcoming and accommodating since our first minute there, Awesome front dest staff, Wonderful Azza and Ragabo from SPA, and the friendly animation team, long story short, best hotel staff I have ever dealt with, and the whole stay was just amazing, totally recommended.

All-inclusive

Hello Everyone, we preferred incredible Cleopatra luxury resort and came to hotel with my friends on 15march at midnight. The staff welcomed us and the very kind gentlemen staff Mr Muhammed/Mohammed at reception gave very special assistance for arrange good rooms and check-in ,he was very helpful and did everything that he could do. Specials thanks to Mr Muhammed/Mohamed and to all hotel staff for giving us the best quality and amazing times at hotel. Also the environment is very magical , beverages are good,the vibes are so relaxing! There is a very nice pool bar where you can seat and chill and order any drink you want! Also I recommend the hotel for families with child. I hope will be back again... So appreciated thanks..

Great value and decent food.

We had an incredible stay at Cleopatra with our 4 young daughters in February. The staff were amazing, and our every single request was taken care of straight away. From the very moment we arrived, we were treated with the utmost hospitality. Our family suite was very luxurious. Mohammed Gad at reception was very helpful with organising anything we needed. Reda at the Market Restaurant was so attentive and looked after us well there. We loved the food at the Beach Grill and A la Carte restaurants. The snorkelling is amazing, no need to go anywhere else! At the unheated pool close to the villas, Nabil at the bar and Momen were very friendly and helpful. The life guards at the heated pool were amazing with our kids and went out of their way to look after us. Special thanks to Mohamed Thabet, a life guard at the heated pool, who even organised a birthday party for our twin daughters, and spent time teaching them to swim! We will definitely be back for another wonderful holiday!

This property was amazing. From the staff to the rooms. Food, dining area and kitchen staff,amazing. Always there to make sure you need anything . Greeted with a smile every time. Amenities were amazing. The Cleopatra spa was wonderful and relaxing. Amazing Morrocan bath an massages. Always felt safe and secure in such a large property. I would recommend this hotel greatly. I plan to come back with some girlfriends for sure in the future

Very nice hotel, we have stayed before and they have upgraded it was clean, nice staff and good food

The staff are amazing and very helpful, also like family to your children. Food was decent but lots of varieties. Everything about this hotel was the perfect! I wouldn’t have my stay abroad any other way!

Love the stay

Beautiful gardens and wonderful swimming pools it is definitely a hotel we would consider returning to. The highlights include definitely the spa and wellness centre we had an awesome hamman and went back for further massages. Also the staff in the main were very friendly and very family-oriented the animation team were brilliant and made us all laugh repeatedly. Room for improvement includes the front desk who agreed for us to have a late check out but that never went through the system and led to a discussion on our final day unfortunately. The food is okay sometimes a bit same each day but the two à la carte restaurants were not as good as we expected them to be and in future we won’t buy the bottle of wine it was no better than the house wine.

This resort is a Paradise! Excellent structure, atmosphere, staff, food, super clean... It has been one of the best holiday.we will come back for sure!

This resort is a Paradise! Excellent structure, atmosphere, staff, food, super clean... It has been one of the best holiday.we will come back for sure!

Good place to stay, nice and welcoming staff that have managers and are not rude in the slightest. Wifi was not great of you are near the sea rooms, the resorts needs a shisha bar or shisha lounge and more entertainment such as night club but overall really good place to stay.

Good place to stay, nice and welcoming staff that have managers and are not rude in the slightest. Wifi was not great of you are near the sea rooms, the resorts needs a shisha bar or shisha lounge and more entertainment such as night club but overall really good place to stay.

Except for food all was great.

Except for food all was great.

It’s a great family hotel. Kids really enjoyed the stay. Just that the beach is rocky, but they more than make up with great service.

we stayed for a week. hotel is great, people are friendly. few issues though, the internet is really really bad with no connections most of the time. room service trying their best but usually it takes almost one hour to get a spoon or cup. we stayed in a villa but unfortunately, the kitchen was completely empty, no plates, no cups, no forks or spoons; nothing at all. there is no microwave in the unit which is annoying for someone with kids. Another problem is that the pool operate only from 10 am to 5 pm and it's August !!! i would be nice to be able to use it after 6 when the weather is slightly better. the breakfast was good but unfortunately, it's the same buffet every day. I couldn't use the phone in the unit to make local calls and there is no public phones at all in the lobby ! so, i had to use the reception's phone every time i needed to make a local call.

we stayed for a week. hotel is great, people are friendly. few issues though, the internet is really really bad with no connections most of the time. room service trying their best but usually it takes almost one hour to get a spoon or cup. we stayed in a villa but unfortunately, the kitchen was completely empty, no plates, no cups, no forks or spoons; nothing at all. there is no microwave in the unit which is annoying for someone with kids. Another problem is that the pool operate only from 10 am to 5 pm and it's August !!! i would be nice to be able to use it after 6 when the weather is slightly better. the breakfast was good but unfortunately, it's the same buffet every day. I couldn't use the phone in the unit to make local calls and there is no public phones at all in the lobby ! so, i had to use the reception's phone every time i needed to make a local call.

Staff was amazing. Very professional and helpful. Beach and reef was nice, great views of the Tiran strait from sea view rooms. Free wifi only in common areas like pool and restaurants. In room wifi requires rental if a wifi router for a fee.