Always awesome. Great boutique hotel.

Unique property in the arts district. There are many hotel choices in the area; this is one for adventurous people who like old buildings and accommodations that are different from cookie cutter hotel chains. My large second floor room had 12 foot ceilings, a bathroom with sink and toilet (both high-end fixtures) and a second shower room, quite large, with a walk-in shower stall. In spite of the building's age it had an elevator. There is a very good restaurant in the same building but with a separate entrance.

Historical building weirdly broken into rooms.

Outside of being across the street for Tandem Coffee the location was not convenient for the sites of Portland. The room safes did not work and the front desk staff could not figure out how to fix and they didn't seem at all concerned about this issue. The room was very overpriced for what it was. I would not recommend this property to others.

The Francis is a fantastic hotel, the room was clean and large, with a good size wet room and a very comfortable bed. The staff were friendly and helpful.

My room was clean… but missing a full length mirror. There are minimal rugs so overhead noise is an issue. The staff is terrific…we loved Portland!

We received a friendly greeting from reception. Our room was great, with a comfortable bed. Parking was easy. We only stayed one night, but we managed to enjoy Portland - the Victoria Mansion was particularly fascinating.

Love the room. not a fan of the new One Key rewards with hotels.com

What a nice place! Definitely a place to consider especially if you are looking for something different than your standard hotel room.

Unexpected lovely historic hotel. Beautiful architecture. Very comfortable bed. Really enjoyed our stay. The restaurant attached to the hotel was excellent. Highly recommend.

Wonderful, helpful staff and charming details that gave the hotel a lot of character. The construction across the street made for a noisy stay, but look forward to another stay once this construction is complete.

They put us in the basement room - small window. Ok for a 6th grade sleepover but not for $375

Highly recommend. Thoughtful hospitality!

Charming hotel with kind, helpful staff. Good mix of modern and vintage. Loved our room. Great shower. Great bath products. Local items in mini bar. Lovely all around!

The Francis was great however our room was on the corner facing construction across the street and it was very loud. Our shower was also a bit slippery and my wife fell trying to get into it.

We had a nice stay at The Francis. There was construction going on across the street so it was a little noisy in the front of the building in the morning but everything else was great. Great location on Congress St.

Great boutique hotel with a high-end feel for a reasonable price. Tasteful, clean, charming, large room for a standard with a king bed and nice desk, high ceilings, large bay windows, tons of light, could use an upgrade on the robes. Great neighborhood. Close to a fire station but we weren’t bothered. Thoroughly enjoyed our short stay.

We stayed here while visiting Portland for a graduation. Loved the Francis and look forward to returning. Small business, such polite staff, spotless, great walkable location, wonderful small touches.

It is a lovely hotel with great staff in a perfect location. You can walk everywhere. Very nice restaurants near by. It is very relaxing.

The locks on the doors wouldn't work and they couldn't fix them and the HVAC unit leaked over our bed.

Beautiful interior building in public spaces, as well as great curb appeal, however our king size bed room was sparce. No table in room other than small round bedside table, or any other shelving for toiletries or to sit and write. Staff courteous and friendly.

Spacious rooms in an historic home located in a part of Portland with a great vibe and a number of well-regarded cocktail bars and restaurants. The staff could not have been more accommodating with pre-trip planning and recommendations. In fact, they connected with me via text so that they could be available throughout our stay if we needed anything at any hour. Would definitely come back

After reading the reviews i decided to take a chance, I wish i had not. The staff were very nice but didnt provide a map of the overall area & no relevant recommendations of the area. Other hotels we stayed at in Maine did this which was very helpful for an outsider. They said its in walking distance to downtown. Sure 1.5 miles isnt difficult but its the dodgey neighborhoods we would be walking through at night. No tks We paid 25 bucks for the breakfast in bed...coffee was warm not hot, no sugar, stirrers, napkins, not even a tray to put food on. This hotel acts like its a fancy hotel and its just not making the mark. Shower tile needed repair, wood rot on the windows. There are a few good places to eat in walking distance. For the price i recommend looking for something closer to downtown.

Just a few minutes walk to downtown. They gave us lots of restaurant recommendations. I would recommend staying here for a couples retreat.

overpriced, not as advertised, dirty

housekeeping is not good - room is extremely sparse and not well lit - maintenance is lacking - do not recommend…

The property is really cool. My room was beautiful! Everyone was super nice and helpful. Location is really convenient and right off 295. Walking distant to nice restaurants and town.

Our stay was AMAZING!!! Everything was incredible - the room, the service, the communication with the front desk, the location - we LOVED IT!!!

If you prefer a personal experience than the hotel chains, The Francis is a perfect spot. The room is cozy - what I would call European cozy - but everything has its place and the room is well appointed. The bed was really comfortable too. We went to Portland for my husband’s hip replacement and the room was safe for him after his surgery. Most of our communication was via SMS and they are very responsive in a timely manner. They were helpful at every moment of our stay. If we return to Portland, we are definitely returning to The Francis.

Beautifully restored property. Located directly across the road from the best bakery in Portland. Within walking distance of downtown and the waterfront.

The place was beautiful The room was immaculate The staff went over and above

The place was beautiful The room was immaculate The staff went over and above