Toilet was stopped up-had to walk 4 flights of stairs

If you need a room because you're short on cash or it's the LAST thing available, then stay here. The elevator was out of order the entire weekend! The first floor hallway smelled like fish ALL weekend, so that tells me that's the everyday smell. Room was ok. The bed has no comfort at all. The pillowcase was stained so I left that one on the floor. The door to my room has a slight crack so I didn't feel safe. Not a hotel I would EVER stay in again!!! We went into town for a softball tournament so STAY AWAY if this is your reason for staying!!!

Customer service was amazing. Elevator was broken and they had signs up before entering and the lady at the front desk let me know before we proceeded.

We never stayed there and yet got charged. After a long 14 hour dive we arrive at the hotel. Waited 15 minutes for an associate to come To the desk. He said there were no rooms under my name. I explained I booked the room through hotels.com. Associate explained hotels.com didn’t pay them so they cancelled my reservation. They said we might be able to get you another room. I checked my bank and it was charged for the room but the hotel said they didn’t receive it so I would have to pay again for another room to stay there since my reservations were canceled by the hotel. After the back and forth and getting no where my husband and I left and stayed at another hotel down the road. I checked my bank account bank and a couple days later and it was refunded then a month later it charged me again. Can hotels.com please help me resolve this problem. I contacted the hotel and of course they said that’s on hotels.coms end. Contacted my bank and they said to talk to hotels.com.

Worst hotel I’ve ever stayed in. Elevator broken. Smelled like marijuana. Wasn’t advertised that people actually live in this hotel. People camped out in the parking lot in lawn chairs late at night hanging out. Shower/tub wouldn’t drain water. Never again

The vinyl flooring looks good, and may be more ecofriendly, but if you are a light sleeper, get ready for more noises than you can imagine. Had a horrible sleep due to excessive noise. Hairs in bathroom, both in bathtub and toilet. Horribly repaired hole in bathroom door where it looks like someone punched through it. Not hotels fault, but had some random person knock on the door looking for someone we didn't know. Freaked my wife and kids out. Would not recommend to friends or family, and will not be staying here again.

The front desk staff was amazing and very helpful. Overall the hotel needs an updated. The beds were uncomfortable, our room had some wear and tear such as the baseboard pulling away from the wall. The bathroom door looks as if someone punched a hole in it and tried covering it with puddy. The walls where dingy and paper thin, heard the guests next door and heavy stomping/walking above us. For the amount of time we were actually there it works for a place to sleep.

My key card stop working and locked me out of my room all night on the cold. The hotel staff leave after 11 pm and you can't reach anyone to let you in until 5 am.