My stay wasn’t pleasant at all. The start of arriving the front desk lady was awesome after that it went downhill. I had only been in my room 2 MINUTES and I hear a knock saying I was causing disturbance. When we hadn’t even taking our coats off. She just assumed it was us because of children. I then called down because of stink bugs being on our ceiling no one ever came to get them down. I noticed we didn’t have sheets for our pull out couch, the attendant rudely stated well you can come get them because I’m not walking up. The next morning at breakfast the attendants were then rude there. I’m not sure if it was because of a busy weekend but the entire time was just uncomfortable.

This entire hotel experience has been amazing. It's clean and the staff are exceptional.

I had a private chef come to staybridge to help me surprise my bf for his birthday. The staybridge had everything the chef and I needed to create the perfect birthday space and surprise. The staff was friendly and accommodating.

Rooms were clean, staff was polite and helpful. However I didn't get to check into my room on time and the people next to me were constantly going in and out of their room, so hearing that door constantly open and close nearly drove me insane!

Check in was easy and Ty has a wonderful personality.

This is a beautiful Facility with very pleasant and helpful staff. The room was very clean and well equipped with your needs. It would be a great place for travelers that need to stay for long periods of time.

It was beautiful. There was some construction in the surrounding area, so it was a bit noisy. There weren't sheets or blankets for the pullout mattress and the conditioner bottle didn't work correctly.

Satisfied

Linda was wonderful at the front desk. It was a busy afternoon and check in was fast and easy

This is a lovely, spotless property and a good value for the price. The in-room kitchen was very nice, the laundry and exercise room worked great, there was an enticing pool and basketball court available...although I didn't have a chance to use them. The staff was very kind and offered recommendations about nearby restaurants and attractions, as well as stuff in other parts of the city. Breakfast had tons of hot options and was delicious! It also has "social hour" food options on certain days. It's close to downtown STL but far enough that you're not dealing with all the traffic and risks of the inner city. Stay here!

Friendly staff, great breakfast, and the option for suites is fantastic for families with kids!

Staff was friendly

Every one was friendly. Loved my stay!

The hotel is very nice. The bathroom is a weird setup and the door opens inward to a very cramped space. Family will probably stay elsewhere from now on. If I’m traveling alone I love the hotel and will stay. Beds are comfortable and sheets are soft.

We were very warmly received. The young fellow who checked us in was very nice and helpful. He gave us a very favorable room close to the check in. The room is very satisfactory.

.I was there for 6 days and only got my room cleaned once. Telephone did not work and was never repaired after numerous requests.

Need to update sofas

Very nice room and friendly staff.

This was an amazing and beautiful place. Friendly staff and very clean . I would stay there again

Pool was down and not notified. Rooms dirty and definitely needs updated.

We were greeted by a lovely woman named Linda who checked us in. She was very friendly and recommended a place for us to eat near the hotel that was amazing! Our room was wonderful, spacious, and clean. If the man at the front desk that night would have been more friendly, I would have given all perfect ratings. Overall, we had a wonderful stay and would certainly come back. My husband said he loved the bed and it was the best he’s ever slept in a hotel!

Great location in St Louis county. Freeway close only 15 miles from the downtown area and about a 10 minute commute to the airport. Also right next to a great Microbrewery.

It was perfectly located in a business district & close to the Hollywood Casino. The staff was super friendly and very accommodating. The inner courtyard with lounging couches and fire pit was a perfect touch. Lots of great amenities like the “Happy Hour” and gym on site. I’d definitely recommend this hotel and I’d stay here again.

We had a great experience here! Staff was great and we even got upgraded so we could have a room ready for our event that night. Clean and accommodating hotel. Room was very clean and comfortable

Was great!!!

I was greeted by a pleasant female who assisted me with the check-in process. She assigned me to room 228 and issued me 3 keycards for myself, my brother and sister. We made our way up to our room which was perfect by the way! At approximately, 1:17am on Saturday, May 6th our room telephone began ringing. You read that correctly, 1:17 in the morning. I picked up the phone and the individual on the line stated, “What is your name?” (rather angrily). I responded with my full name. The individual says, “Do you have a Julie in your group?” I responded, “No”. By this time I realized that it was the gentleman “Pete” who was working the front desk. He says, “Your in the wrong room, you’re supposed to be in room 4**”. I responded that I had checked in the day prior and was assigned to room 228 by the front desk associate. His response was, “well, you’re in the wrong room” and hung up the phone. What an incredible inconvenience this was. How is it plausible to contact a guest at 1:17am?! We were traveling with a small child who was now awake because of the phone ringing in the middle of the night. Needless to say, we were all awake, and nobody got any sleep because of “Pete”. I am floored by the level of customer service I received.

Room was not clean.

It felt very clean, quiet and restful.

Nice clean place. Bfast was weak(eggs were pretty nasty) but the oatmeal was good as was the coffee. Staff was very friendly!

Always great to stay at Staybridge great location and great service and breakfast and staff

Cool beans hotel. Would definitely stay again.

It's a great location with many dining options and places to visit. It's also a pretty quiet place to stay and the people are very friendly and respectful.