Impressed with room sizes. Held 16 adults easily with plenty of room.

The hot water did not work, we told management the first day and it was not fixed until the day we left. Hot water tank beeped all night waking us up. All the sheets and towels were dirty and we had to wash everything. Crumbs in sheets, some sheets smelled like smoke, towels rolled up with caked on toothpaste, multiple stains. Carpets are disgusting with more stains than not. Management is very responsive when they need your money and rental contract but have yet to give me any response to my complaints. Some more info that would of been helpful for us to know before: Kitchen is very minimally stocked to cook. Plenty of plates, bowls, cups, silverware but only 2 small fry pans and pots. We had to buy a griddle so we did not need to make one pancake at a time for 18 girls. No fire extinguishers in posted areas, this was very important to our girls who just learned fire safety. It has a popcorn machine but decoration only. It does not work so don’t buy supplies like we did. The dryer eats your clothes, it ruined multiple uniforms with the strings getting caught in the door seal. It is a bummer since number of rooms and bathrooms were perfect, although could not use the bathrooms from no hot water. Location and neighborhood was great to get to Disney world wide sports complex. Girls greatly enjoyed the pool as it was the only way they could get hot water! Glad we paid for pool heat!

VRBO House Good Afternoon ACO Staff This home rental is marginal at best. Nice that this home accommodates a large family but the cleanliness of the house rates a 4 out of 10. Upon first glance, the first floor is decorated nicely, the kitchen is large (two refrigerators), and the table seats the over 10 people with a broken leg on a chair. However the attention to detail is nonexistent. Even though the house was built in 2015, that does not mean it should be as dirty as it was. The home was dusty and there are scratches on the walls, showing the wear and tear. The carpet on the stairs is filthy—FILTHY and could easily be replaced with hardwood floors or NEW carpet. The stairs handrail was there for safety, but we did not want to touch it because it was sticky and dirty. You could tell the home has seen a lot of traffic. The ceiling fans and the vents are terribly dusty and have not been cleaned in some time. There is a bed in one of the rooms that has been well overused and cannot be comfortably slept in due to the squeaking of the mattress. The water pressure in the “Disney room” bathroom was very low. The water was literally dripping from the shower head and the water in that particular bathroom was cold. Family had to use another bathroom to comfortably bathe. Our last afternoon/evening/overnight there the internet disconnected. The router was showing red, meaning there was no connection. The instructions on the routers (upstairs and downstairs) stated to not turn o

We rented the house for an annual buddies golf trip and the location, amenities, and space were a perfect fit for us. The 11 bedrooms, most of which had an en suite/connecting bathroom as well as the game room garage were big hits with our group. There was an issue with the pool heater on our first day but the property manager communication was pretty good and it got sorted out on the second day. There were minor "dings" here and there (some marks on the walls, spots in some carpet areas, etc.) but those are to be expected in rental properties in my opinion. It was a great fit for our group and we'd definitely be open to staying there again.

Loved the house, very clean and looked exactly how it did on the listed. It just was little things that didn't work in the home and when we arrived it was difficult getting in the house. Had to call maintenance. Some of the appliances did not work but whenever i called for maintenance or any problem they responded very quickly. They said it was in the listing that it was no access to the water park in the resort but i didn't see it or i overlooked it. I think the owner of the house need to get access to the property amenities. That would make the stay even better. All in all it was a good stay. My family enjoyed it.

The property was great just need better communication when the gates are shut down where to go when you not from the area was very confusing.

Nice house, bedrooms were good sized. Lack of basic items like shampoo, soap, paper towels, toilet paper, salt, pepper - would be nice to offer to provide for a fee.

Had a hard time getting into the house ! The code kept locking after the first number it took about 20-30 mins to get inside ! The property manager was quick to respond and did what he could to resolve the issue quickly ! Other than that we enjoyed the overall stay . The game room was definitely a hit for kids .