Breakfast, room size

location, room size, breakfast, wifi

Quiet area of but a little further away from the airport

Old smell of the room , bed sheet aren't comfortable and no blankets other than a bed sheet and I was freezing cold through out the night

Let's get to meat of potatoes of this stay........ My wife and I were treated with the utmost professionalism, enthusiasm, and care. Front desk ( Jessica and Lena ) were there for any and all requests. Indira (Dining hostess ), Andrea ( Dining sever/ support), Alejandro ( Dining server/ support ). These individuasl out shined ALL others in their roles compared to ALL other vacation experiences in the past....When I say outshines ALL others ,I mean whatever they are doing is top notch.....I didn't get dollared to death........I always bring a couple of bags of American chocolates ( kisses, Dove bites)to hand out generously to staff for their efforts...They smile extra when they see me ......that's right. Breakfast included with a stay of 7 nights........Fantastic buffet , everything from fruits,eggs made to my liking....... various breads, creals, fresh squeezed juices and you know who King of the hill is when it comes to coffee. COLOMBIA!!! Chef is on sight for any requests besides what is being offered on buffet... The hotel, room ,hallways , bathrooms, gym 2nd floor, and common areas were ultra clean....... I ate there alot .( breakfast ,lunch and dinner)...Every entree was consumed happily and I was very impressed ........Presentation, quality, price point..............I was hooked from day one in a very good way.......For the men I recommend Alladins Barber shop...down the hill...make a right......About a hundred feet on right.........Best haircut of my whole life..58 years on this earth.. Geraldo was my barber........Felt like a new man after that session. That transformation he created cost me about 7 dollars, tip included.......had to do the nails for a couple bucks the next day.....They still look awesome a week later .....Wow........For the ladies..........just walk across the street from the hotel for an AWESOME hair cut. My Colombian wife looks ten years younger and she was quite impressed with her stylist....

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Location

lift was not working

Location

Lift was not working and we brought our baggage from 2nd basement to GF reception by stairs. it was horrible.

Amazing staffand its all very, clean

Food was cold and breakfasts eggs were undercooked and looked terrible. Not enough personel at breakfast. A bit chaotic. Wifi constantly intereupted

everything

nothing

Quiet and safe street but you'll have to take a taxi Uber or bus to most attractions and to go out. I lost something & the staff went above and beyond to return it to me after I had left the country. They work hard. Breakfast is amazing compared to USA hotels; they give a lot of food, but the hot food was not fresh one morning. Rooms & beds are super comfy. It has a nice beer place attached to the hotel.

It was all good. They appear to need more staff to handle the restaurant for lunch & dinner; we waited 2 times, but the server took so long, that we left.

Excellent very well trained professional staff, who can deal efficiently with any situation, good or bad. Thank you for all your support when I had issues with a friend. The security is also very professional, but discrete, which is great! Excellent place to stay! Highly recommended!

Slightly old fashioned bathroom.

In line with expectations, very good price/quality ratio.

Staff was great and helpful. It was very quiet. Bed was really comfortable. Wi-Fi was stable. Breakfast was really good and complete.

The alarm clock didn't work to set an alarm

Nothing it's horrible staff

very comfortable. Nice and secure area.

wifi was spotty