Great location

Bed sheets changed every 3 days Poor cleanliness, room not cleaned properly Dirty carpets. Room did not have a bath as stated when booking. In general needs a renovation asap

Great location, and the property it well fit-out.

It was lovely and clean and the jacuzzi was lovely. The bedroom was cleaned each day.

Stayed in room 130 for 3 nights and each morning was woken up from 5 am with staff walking up and down the corridor outside our room, maybe not realising they are waking quest’s up, I think the staff room was near to our room hence why there was so much noise coming to and from the corridor. Also very disappointed at check in to be told I have to pay tourist tax of 58€ I didn’t raise a complaint at the time as I didn’t want to spoil our anniversary celebrations.

DieLage und das Frühstück . Die Ausstattung war auch okay.

Im Zimmer 122 hat der Fernseher trotz täglicher Beschwerde nie funktioniert.

L'emplacement de l'hôtel est idéal. Le personnel très sympa, le lit comfortable et la taille de la chambre parfaite. La salle de bain aurait pu être géniale avec douche à l'italienne, sol chauffé et évier en pierre noire mais la tête de douche ne fonctionnait qu'à moitié à cause de l'entartrement. Mon anniversaire tombait pendant le séjour et on m'a offert un bon pour un verre au bar de l'hôtel ainsi qu'une bouteille d'eau et deux chocolats, des petits gestes toujours sympa et appréciés. La chambre au dernier étage était tranquille et calme, la vue sur les toits.

La propreté et l'entretien laisse à désirer. La moitié de la tête de douche à l'italienne ne fonctionnait pas, elle était bouchée par le calcaire. Les toilettes séparées puaient le tabac froid, comme si les précédents occupants avaient passé leur séjour à fumer dans les toilettes. A mon arrivée j'ai du demander à faire changer les taies d'oreillers, elles étaient tachées. Au plafond une araignée avait été écrasée et laissée sur place, avec ses pattes encore visibles dans la tâche. Un autre insecte avait subi le même sort quelques centimètres plus loin. Au vu du standing vanté par l'établissement une machine à café aurait été appréciée à la place de la bouilloire et une dose de café soluble.

Room, bar and breakfast were great.😁

Hot water in the shower was only warm😟

The apartment was nice and spacious. The location was great, close and in walking distance to everything.

I did not like having to climb stairs to get to the room. I was unaware of the stair climb with my disability was a problem. I did not like that the breakfast wasn't included for the price I paid for the room.

Lokasyon Amsterdam'da kalmayı en sevdiğimiz yer. Oldukça merkezi. 2, 12 numaralı tramvay ile merkeze ve birçok yere yürümeden rahatlıkla ulaşabiliyorsunuz.

Odaya giriş merdivenleri çok dikti

Lovely breakfast and super location!

Bed was comfortable

Very steep steps and small rooms no window or ventilation in bath room

The location of the hotel was outstanding -- perfect for walkers which we are. Very easy walk to beautiful Vondel Park, easy walk to all major museums, and to Center through wonderful shopping and restaurants. Hotel is on side street so very quiet, offers a great hot and cold breakfast. Staff is friendly. On the down side: our room was on ground floor next to delivery door. Linen trolleys lined the hall and even blocked our door. There are LOTS of stairs. Luckily we travel light so could negotiate them ourselves as help was not offered. Internet was very poor but luckily I had my own service with unlimited data. Tv entertainment limited. And it was expensive -- by far the most expensive hotel we stayed in on our entire trip. If not for excellent location we would have been very unhappy.

Well equipped Hotel near Vondelpark which is in a fantastic location, there are also bikes that can be rented from the Hotel to get around the city. The room was lovely and spacious as well. I would definitely stay again and look at their Hotels in other cities.

Nothing - great stay.

Excellent, quiet location. Super-friendly staff.

Mosquitos!

Location

Firstly, one month before I arrived I contact the hotel to make sure they have twin beds for me and my family, they can’t confirm and say it will depend on availability, but I told them I booked the room 5 months in advance, can’t you reserve a twin beds room for me? I was disappointed from the beginning. When we arrived, they could not gave us the room on time so we had to wait in their bar, the bar manager (the Spanish guy) offered the welcome drinks (Prosecco) as we had vouchers, I got one with no bubble and really flat. I asked him to swap one for me, he said he just opened a new bottle how come it’s flat?! I told him that mine could be the one left before you open the new one, I tried from the glass that my dad got, it taste fine, but mine isn’t like that. He didn’t seem happy but opened a new bottle anyways. His staff kindly bring a new glass for me. When we finally got to our room, the room was in basement, no nature light and what I can from the window was backyard that links to their kitchen, that cause the noise afterwards when we slept. The room is not clean (hairs on the chair) and the carpet was wet. Shower temperature is not stable. There were people working and walking around I can’t sleep because of the noise. No one in reception after 10:30, I tried to contact them and no reply. They changed the room for us next day but no twin beds available. All in all, it is not a 4 star hotel, very disappointed. It is the downside of our trip to Amsterdam.

Clean, good location and friendly and professional staff

Internet didn’t always works

My room was terrible! It was downstairs, very dark even with the curtains open, the bed was uncomfortable the mattress was hard. The carpet was dirty. It was very run down and not worth the money.

Great location close to key attractions and transit stops

Old building

Location was near most everything thing we wished to see and do. Bathroom and ventilation (cooling/heating) were excellent.

Room size was very cramped. Very difficult to move around the bed. Bathroom door could not fully open.

Location was nice. Room was clean and staff were helpful.

Rooms were loud and bed was very firm.

Staff were really helpful and check in was fast.

very clean and tidy, great. location

not much to say here

Friendly helpful staff

Nothing

Staff excellent and friendly/helpful especially Michael on reception. Would gladly go again if we revisit Amsterdam

N/A

Great staff, everybody was really kind and available. The hotel is also beautiful in a good neighborhood, close to the city center.

great location and lovely staff members

I didn’t like the smell in the room I thought someone smoked in there before I came in.

It was clean and staff were friendly

The mini bar wasn’t free and for the price of the stay, we expected their to be more facilities to be free to enjoy. Our room wasn’t cleaned but someone had come in and opened our curtains and had taken the half empty bottle of water which we was still drinking.