Localização ótima. Apto com bom tamanho. Cama maravilhosa. Enxoval muito bom. Banheiro amplo e chuveiro muito bom. Só tivemos um pequeno problema com o aquecedor, que parou de funcionar. Informamos e rapidamente um funcionário da manutenção foi ao apto e constatou que houve um curto circuito na tomada. Ele providenciou a nossa transferência para outro apto. Verificou se estava tudo funcionando e nos mudamos. Infelizmente não sei o nome desse funcionário, mas fica aqui o meu parabéns pela sua cordialidade e profissionalismo. O café da manhã também é ótimo!

Very clean, and friendly staff

Pillows too soft and the room is a bit pricey.

Central location, easy to get from Union Station. It is easy to get around from this hotel

the room is ok-ish. there is a good bed and a window. the air condition works. the best thing i can say is that the location is good. and the hotel is accessible.

the breakfast is not good. its not cooked on site. its shipped there and is only with disposable single used plastic. its quality is not at the level of a hotel. the shower is not great, the water pressure is week and after i complained they said its the normal. the staff is not helpful. we booked a taxi with the hotel for 4 people specifically saying that its for 4 people with large suitcases and a small car came without enough room for all of us. we asked for help from the staff and the front desk said only a manager can do more then to check us in and he is not there. we ended up ordering a second taxi on our own.

Good breakfast and location is pretty useful.

The room was not sound proof, you could hear the everything from the hallway at that price it should be soundproof, Also, the AC made weird sound, we had a pretty rough night.

Very good location. Clean. Breakfast was ok. Would come back.

Bedding and the cushion selection

good location good breakfast and the stuff very pleasant

Extremely clean and modern place. Easy check in.

Not easy to get to from Union station - price based on convenience not great.

Location was amazing walking distance to many sites and facilities.

Parking lot was ok just happy I made it under but higher vehicles won't and the neighborhood was a bit sketchy but security would make it feel safe.

We loved our stay at the Holiday Inn Express downtown Toronto. The property was outstanding, clean, great decor, exceptional staff members, great breakfast to name a few things we appreciated. The location was great. We were there for a few days of leisure and the location was excellent for getting to many attractions in Toronto.

No complaints at all.

the location

Very friendly staff

Breakfast convenience.

Room a little small.

The staff is accommodating for an early check-in, rooms are always clean and the breakfast is really good.

Hospitality

air conditioning noise