Localização e café da manhã são excelentes.

O hotel e quartos são extremamente barulhentos. Dava para ouvir tudo dos quartos ao lado, e cada vez que alguém no corredor abria ou fechava uma porta, parecia que era dentro do nosso quarto. Ar condicionado também é barulhento e antigo.

Large clean rooms

Long hallway walk to get to our room

Great location. Close to Eaton Center, Richmond Station restaurant (best in city)

With a huge selection of rooms they provided a room facing a homeless encampment. The encampment itself was not a problem but they had a dog that barked through the night and woke us up. The hotel could have chosen not to place people in the rooms facing the encampment.

clean, friendly staff, very professional and prompt when needed a few things.

overpriced for the room. paid $300 a night for just two double beds. felt cramped. no microwave, had everything else. I did like it there and will go back.

Excelente Location, friendly staff

Pool is not great thing. Play room was closed

Su ubicación

El acceso al wifi, y el no poder disponer de 3 camas en la habitación

The location was excellent, it was very easy to get to the hotel. The room was vey big and the bed was vey comfortable, and I liked the little afternoon complimentary drinks.

The hotel was "almost" at everything, but the level of service and customer experience were not worth the price, and left a lot to be desired. As one example - we were celebrating our 20th anniversary, which I let the hotel know, but they did not bother to write it down anywhere, when we were not best pleased that the room was not ready for 4 people even though that is what we ordered (2 towels for example) and re-told them about the anniversary they again did nothing. And when eventually someone knocked on our room door at 9pm with a plate with 4 pieces of chocolate, they had our name misspelled!

La ubicación

La habitación es continua y se escuchaba todo lo que los huéspedes de la otra habitación hacían o escuchaban. No pude descansar para correr el maratón ni después de haberlo corrido. Para lo caro que es y no poder descansar no vale la pena.