Nobu Hotel Toronto

Everything

Too expensive

The view and the location is amazing

I liked everything

Everything

Nothing

Het pesoneel van housekeeping en de ontbijtruimte

The hotel initially felt very anonymous and cold; we were immediately asked to pay a $1,000 deposit. The reception desk was often unmanned. This was especially uncomfortable when, during our first night, the fire alarm went off and we couldn't call the reception, so we went downstairs in our pyamas. There was no one in the lobby. I then went outside in my pyamas and slippers and asked one of the firefighters at the two fire trucks in front of the hotel what was going on. He was able to reassure me that there was no danger. It was truly absurd that I had to go outside to get the information and reassurance that someone from Nobu should have given me. No one came back to us voluntarily the next day, and there was no effort to make amends or another gesture. However the breakfast room staff was super attentive and kind; we give them a 10, the same as we do give the housekeeping staff. But overall, we thought the price was much too high for the service.