We were traveling with an infant and this hotel was great for our family. The room was spacious. The staff was very kind. The location was perfect. The rooftop was a nice surprise. I recommend this hotel.

Excellent attentive staff, excellent location and very clean.

The rooms are spaceous and have well sized bathrooms. Overall, the interior isn't the most modern, but everything is looked clean.

Unlike advertised on booking.com, this hotel does NOT have available parking. They used to have a cooperation with a nearby garage, which is not the case anymore sind Covid-19, as the receptionist told us. It was extremely frustrating for us to find out no parking is available and that we had to use a nearby garage where rates were super expensive and no check in/check out was available. So, if you're often checking in and out of the garage, you'll either get ripped of by the expensive rates because daily rates won't apply, or you'll need to find a different garage that supports this. We've explicitly chosen this hotel also because of the advertised available parking. My impression was that the hotel is very aware of this and many customers before us were surprised by this. The hotel seems not very motivated to update this, potentially because it attracts additional travelers...

Very zen, well appointed, stylish spaces. Rooms are large, very comfortable, bathroom was huge. They are LEED green certified and it shows. Nice attention to detail. Coffee that is provided is well above average, towels are luxurious. Price is reasonable for San Francisco and the location is great. We had a corner room with nice views and it was very quiet. Staff are very helpful. They are knowledgeable about places to eat and the area. Highly recommend this hotel. We would go back in a heartbeat. Eat at Cafe de la Presse across the street. It's delicious

Great location. Our room was really clean and bigger than expected.

The local area doesn't feel very safe at night. We checked in quite late and the front door was locked, understandably. Ice and filtered water were located on a different floor. No microwave.

Location, location, location! Very centrally located. Walking around was delightful!

Everything was good. No complaints!

Everything! This is what hotels use to be like.

Location is great. Room is very clean and tidy. Staff is very helpful and polite. Also the reception team are really sweet and helpful. they gave us all the information we need and directed us all places we were heading to.

Nothing. Everything was more than perfect.

Rooms is very nice with spacious bathroom space. The front desk is very accommodating. I also like their filtered water stations.

nothing really.

Comfortable rooms and central

No bar

Staff were fantastic Location far enough out of downtown but still close enough to enjoy

really friendly, attentive staff. Clean rooms with everything needed, great central location.

nothing, it was great.