Its location and also the connection to other places without having to go on the streets

There was lots of noise especially drilling and hammering due to renovation I think. Restaurant was not working

Sehr gute Lage. Sehr freundliches Personal. Hatte ein Zimmer mit Blick über Back Bay. Sehr sauber.

Die Preise sind den USA entsprechend, aber damit auch sehr hoch. Frühstück ist im hohen Preis nicht enthalten.

Love the location, ten minute walk to Fenway Park and five minute walk to attractions. Having a huge mall on the second level was amazing. You don’t even need to go outside for dinner with great restaurants right in the mall. Love the $3 shuttle to the airport! Rooms were perfect. Mall has a CVS to get snacks, but 78 other name brand stores. The Sky Boston rooftop attraction is worth it, in the mall. It’s just $10 if you’re wearing sports gear, and has three levels. You can view the entire city from this observatory, three different ways!

When we checked in we asked if it was possible to split the bill on two cards evenly and if not we would just use one card. We were told it would be no problem at all to split it. Upon check out, the person checking us out did not want to do it. Love how the visiting team stays next door. Was able to get autographs and even see them in the mall attached to the hotel.

The workout room is good and the pool is very nice. The beds are comfortable.

They don't have a restaurant this time we stayed was closed. But there's many nearby restaurants to walk to.

Localização

Não tem restaurante e café da manhã

We had to pay so much for breakfast. The meals were so scanty

The conference I attended was held in this hotel, so the location was ideal.

Too many things to list. For example, the restaurant, bar and coffee shop were unavailable, being under reconstruction (I was informed of this by email the day before arrival, too late to cancel). So, I had to resort to room service -- terrible food served in paper bags and cardboard containers with plastic "silverware." Definitely not worth the price. On one occasion I had to cancel my breakfast order having waited well over an hour to have it delivered. There was no business center in the hotel, and I could not have even one page printed out by the staff. True, there is a shopping center adjoining the hotel offering various facilities and open during business hours, but it did not always suit me to go outside. In short, the hotel has zero appeal and I will avoid it in the future.

Excellent service from Iliana Watson who checked me in.

It would have been nice if breakfast was included in the room price.