Balcony and spacious room brought us joy. The restaurant provided stellar service. The bed was comfortable. The bathroom had wonderful water pressure.

We did not have issues in the room that were not managed. While checking out the elevator were slow as most other guest checked out at the same time.

Location, cleanliness

Nothing

The location to attractions was great. Overall I would stay there again.

The worn bed!

The overall environment

N/A

The location

Nothing

The room & hotel was nice that’s about it

Loud music, elevators took forever, staff was just horrible. & you can’t smoke on balcony

Breakfast was delicious.

The check out is to early. Breakfast price not included with stay. Cook for outdoor bar did not change gloves when handling food.

Good location

Mold and dusty

The views are amazing and property location was great

The door lock code was too long and the key pad malfunctioned at times. The tub had a very slow drain that makes the tub look dirty after showering. A small insect bit me while sleeping through the night several times, woke up to welps and itching. I was in the bed closet to the balcony

The room and the balcony

My room flooded out and they only reimburse me only 65 for the room they didn’t move us the another room they cleaned the room well but we stayed in the same room I never experienced something like this and I paid almost 415 for this room

The room key system was not working properly, during our 3 day stay we could only open the door one time, all other times we had to get the desk to send someone up to open for us.

Great view of ocean, Aldo overlooking pool. Nice pool, live entertainment…could have been longer time slot. Nice bar too.

Some one was a little rough on door to room,it wouldn’t close/shut properly. We didn’t let that ruin our stay or experience.

The view was amazing. And brining DJ to hotel helped alot with the stay.

Pull out bed was broke, and sheets were torn. Smaller than expected. Very few staff in the afternoon. And definitely no security on site at night.

Convenience

I had to sweep the floor and I asked for extra toilet paper and they told me no!

The view was amazing

The cable could be better

The view

The room need be updated new furniture

Location and being beach front.

Our room was so dirty they had to move us. Once moved it was ok, but all the dishes in the kitchen were dirty, line never washed. I just was shocked at how dirty everything was. Money wasted.

Location was excellent

Dirty stairwells in parking garage and in hotel

Rooms were very nice, clean sheets. Kitchen was awesome

Small bathroom

The location and surrounding stores made it accessible for me

Small bathroom

Excellent room.

Restaurant was 7 out of 10.

Customer service. Check in person was amazing, Demario.. most employees weren’t welcoming

View from room, ocean view

Room was dated and unappealing

The location was perfect.

Tub was stained, carpet was old, furniture outdated, and no iron available. I was told no one was available to get one because housekeeping wasn’t there until later. I asked if maintenance could look at the fridge because it wasn’t cooling. Front desk clerk said no they’re not here and neither is the manager who has the key. Finally someone came, but it was unbelievable.

room , pools, jacuzzi( one was cold and one was never working). Very dog friendly.

Code on the door. Code to long and always went red even when you put # in correct

The outdoor pool was nice. The view from my room was great. It was a bonus having a full size refrigerator.

The elevators were slow and one was not even operational while I stayed. Anytime I wanted to go down it was at least a 15 minute wait from the 7th floor and often times I had to try the north AND south to even get an elevator that was available. The 10 digit code to get in and out of the room was a bit of an inconvenience. It would have been nice if it was a card key, like most hotels, or even a physical key.

Location and amenities

Not much. Did need some upgrades on appliances in the room and some detail cleaning. Floors and baseboards needed some work

The location.

The bathtub would not drain. When taking a shower, water built up in the bathtub. The chairs and tables in the room were all scuffed up and marked. Looked very dirty. I would not allow my son to eat there. The microwave plate did not spin to properly heat my food. The refrigerator reeked of bleach when I opened it. The remote did not work to the TV. It was very difficult to figure out which channel was which, as there was no TV guide, and I had to change the channel while using the TV buttons. The TV was cracked in the front as well. The bathrooms are extremely small. Could barely get around the door without touching the toilet. Kleenex tissue was stuffed outside of the box and on top of the tissue roll, as if someone took it out and tried to put it back in a fancy way. Very tacky. The hotel receptionist were not inviting at all. Very dry barely wanted to answer any questions. I asked if I could check out an hour late and the hotel receptionist told me I needed to get out because room service wanted to clean the room as soon as possible. I said OK and hang up the phone. I’ve never been told I couldn’t do late check out at any property I’ve ever stayed. Hated it.

the sea view

only the sink of the bathroom was damage

Location was great, the floors could have used a little better cleaning but were acceptable. Did not like the door lock system. Too many numbers if you were trying to get in in a hurry. Could be a safety issue if someone were trying to retreat for safety. Overall a nice place and good value.

The door lock system.