The room was comfortable. I had a good night's sleep..

Initial damp or strange smell on entry to the room.

Nothing

The staff was so bad and mean they charged me way more then the booking website had told me

Clean facilities and attentive staff. I was pleasantly surprised by the spaciousness of my room and overall found the location convenient and the rooms comfortable.

The snacks and drinks for sale were ridiculously overpriced. The "business center" is a single computer and printer. I wish room service was offered!

The bed was comfortable and room was spacious

When we first walked in the lobby had a smell and it was a constant urine smell. When we checked in there was someone at the counter with blue/green hair who was very unpleasant and rude. No housekeeping came to clean our room. Our balcony door did not open, our hair dryer did not work, the coffee machine did not work.

Location

Restaurant staff in the AM was rude

Nothing

No parking, the alternative parking garage did not work staff was nonchalant when asked about it.

I love the fact there is a balcony with a view of the mountains and downtown Denver. That is the reason I booked this hotel for a second year in a row.

There was an issue with bugs in our first room, I booked the room with a view but we got moved into a room with a "slight" view. Never got refunded for the room difference. Was told I would see that on my bill, I paid ahead so there was no credit credited back to me. Disappointed in that. Parking, hmmmm get there early or no parking to be found. There was a giant semi parked in back and didn't understand how people were going to get out of the spots without hitting the other cars. I would book this hotel again if they promise me that they have taken care of the bug issue.

The room was fine at best. No cold water, sink & tub didnt drain at all, when we asked for it to be fixed it never did. The breakfast was decent, it was served like a restaurant style with menu and bar but the food itself was mediocre.

The laundry facilities were NASTY. my clothes came out dirtier than they went in. the hot tub was closed without mention. the pool was absolutely disgusting as well as the entire patio. no cushions on the seats, the walls and floors stained and deteriorating, and furniture falling apart. terrible amenities overall. the staff wasn’t informative and gave terrible instructions for their confusing parking set up. we were told the garage was sold out and never given a code. the hotel has like 30 spots and then the garage is attached on the opposite side of the building. to which we were trying to navigate at 11pm when all the spots filled after being given no code. The room came with two towels for two nights, no bags in the trash can, dead bugs and hairs pasted to the tub, and a nasty balcony that hasnt been cleaned since they opened. this whole place needs some serious updating. NOT WORTH THE PRICE. if youre going to charge these amounts, at least have the amenities listed.