The room was very clean and the beds were comfortable. The staff was very friendly and helpful and the resturant offered good food. The location is great!!

The quality of tissue and toilet paper in the rooms is below average. I wish the hotel resturant offered more options. One day they were not ready for customers at 6:30 which had us run a little behind schedule for our first appointment.

The location was great for our weekend plans. Further, the convenance of breakfast at the facility was a plus. The wait staff in the restaurant were fantastic!

My bank card was hacked at some point during our stay. I found out when we went to breakfast.

Location

Very old room design and forniture. On booking.com they wrote information that are not true. No bidet and no microwave in any room, according to what rude reception staff said. They also suggested booking.com must have made up those information. Little food selection at breakfast (no croissants, cereals, biscuits, pain of chocolate, nothing suit…). Very dirty windows (the view was always foggy and grey due to the dirt). The crib requested on arrival was not there. The parking fee was absolutely ridiculous (60$ + taxes) per day. There are plenty of other parking around that cost less than half.

Propreté, hospitalité.

Todo bien

Me cobraron más que lo acordado en la reservación

very beautiful view on the city comfortable beds, slept very soundly modern room

there were other people's hairs in the bed

Parking is available at the hotel (relatively more affordable compared to other hotels) that is connected to the hotel, ease of driving in and out. One of the reasons why i chose this hotel. 24-hour security is available at the parking lot (supposedly). Complained about the room, front desk able to accommodate room switch. I'm very happy about that. The location was good, close enough for tourist spots. Bed was comfortable enough. Room size is the same as other hotels for 2 queen / 1 king, spacious enough. The refrigerator is available and a coffee maker.

There are no good options for dining near by, requires a long walk, driving out, or Uber. Walls very thin, can hear next door conversation. Front desk not friendly, not happy switching rooms for me, which I get, but still, if you're gonna do it, be nice about it. Very old building. Outside the hotel feel very old and dingy, was not happy when first spotted the hotel in person. I don't think I will stay again here for many different reasons.

The location is good

The room it very very dirty and the room is full of the dust

Zentrale Lage, ruhig, toller Blick.

Etwas in die Jahre gekommen.

lits tres confortable douche immense endroit tres calme

Very clean , comfy beds, super cute room, coffee , tea and water bottles , nice view

Expensive parking and confuse to use the card for the parking when you leave . You have to pay for the wi fi.

The safety and security.

Location

price/value ratio.

Thought I was getting a view not just of city view.

We really like how the elevator went straight up to your floor. There were some cute touches like my name on the TV. This was a one time splurge for a birthday so we’re not used to hotels above $80/night and maybe had some high expectations. Staff was very courteous and check in was a breeze. Overall great time.

For $260/night, we were a little disappointed breakfast was an additional high fee. The room was a bit small for such a high price. Paying an additional fee for parking wasn’t great either but I guess that’s how it works in the city? Also bummed the little market wasn’t open/stocked.

Location

Essen

The location was good. Everything else was absolutely horrible

Extremely hot inside, did not get the room that Booking.com said I was going to get and paid for, elevators were Extremely slow, no plug in the bathtub, coffe maker had nowhere to plug it in, no breakfast, the absolute worst service at the restaurant we sat there for 40 minutes and weren't even given a menu or greeted just completely ignored, we waited 3 hours for our room to be ready after check in time they told us it was being turned around at 2pm, it wasnt ready until after 5 pm and check in was 3 pm. The front desk staff were rude. It was one of the worst hotels I had ever stayed at.

localisation à china Town près de tout

femmes de ménages Chinoises qui parlent fort

Didn’t like anything about the property at all . Will never go back

During our stay they where doing some type of remodeling in the room next door and it was so loud literally woke us up super early couldn’t go back to sleep our whole stay they where doing remodeling it’s insane . Also the fact they charge me $68 for parking per day to stay there it’s crazy to me never going back.

Nice and clean

70$ for parking is too much, and they didn’t inform you beforehand, kinda cheap move

Clean . Beautiful updates

It’s a familiar property

Room I selected in the app wasn’t the room I ended up with. Room was missing a fridge and stopper for the bathtub.

I loved the esthetic and how close it was to everything .

I didn’t like that our room didn’t have a fridge or microwave .

床品，房间

1.前台服务态度！ 2.停车太贵

The Hilton team did their best to give me the best room expected during my stay. They always do and they always tell you what to expect as they know the hotel better than me. Even if there is no better option available they will keep in contact with you the next day to give you a better option, although it higher than the category that I have already booked. Somehow, I lost my credit card during my stay and they did more than what i could have imagined to get it back. They even called their staff back after work hours to ensure support me. That was above and beyond my expectations.

I just wish I had more time to spend in San Francisco to enjoy the hotel's facilities.

Very clean the entire staff was very friendly employees greeted me and said hi as I walked passed them it was very nice of them .

The in room bottled water price .

Hilton.

Staff security told us they had a noise complaint at 11:30 the night we got in. Three kids wound up on vacation. The staff was compassionate and acknowledged that kids will be kids and that we were not very loud. At 6:15 pm the second day two new security guards came with a noise complaint. We had just got home from exploring San Fran. Kids were quiet asleep and eating. Wife and I were silent. One year old fell down a few times walking and cried for one minute. I told security we did not make noise. They threatened to kick us out. Six year old. One year old. Two year old. Quiet Chinese mom. Legally sworn FBI officer. So I called the cops for harassment by the hotel. SFPD said they had a right to evict us and if they got called again they were certain they would have to use physical force on me and cuff me because I obviously wouldn’t vacate peacefully. (I called them!!!) So I am pressing federal charges against the SFPD and Hilton for felony harassment, coercion, threats, refusal to provide equal defense of the laws, public corruption, et.al.

Location is everything about this hotel

- Have stayed in this hotel several times due to the good location, but it's always too chilly for me as the room heating is not working properly - My room was just next to the elevators so I had to bear low-frequency noise almost all the time - The room had a bath tub, but it worked only as a shower because the lid had been taken out of the tub - The window is too small as the one for a room in a decent hotel

NOTHING. THEY ROBBED ME, THEN HELD THE PROPERTY HOSTAGE, ALONG WITH A MASSIVE AMOUNT CASH, FOR CHARGES AND A DEPOSIT, THEN THREATENED TO KILL ME, AFTER VERBALLY ASSAULTING ME OVER AND OVER. WE ARE WILLING TO SHARE THE LEGAL DOCUMENTS AND STORY WITH ANYONE INTERESTED. VISIT OUR WEBSITE TO CONTACT US.

The View.

Nothing everything was perfect.

Very misleading information. I booked a room with a balcony and they me a regular room.

Misleading information online

Location

The bed, the pillow, thin wall