Walking distance to dinner, to the theater, to breakfast

great location fabulous staff really helpful and friendly. David who ran the bar was brilliant

restaurant facilities inadequate for first class hotel no turn down service

Great location, staff were so nice and helpful, rooms were cleaned daily and so comfortable.

Breakfast was room service only.

nice location and cooperative staff

location

still re-opening after covid; not all facilities available

We ordered breakfast through room service and it was similar in price to the restaurants we went to for breakfast.

It was clean and employees were so nice and welcoming.

Parking. However, it’s San Francisco and there aren’t other options.

the location was great

the rooms are dated and the bistro was closed, so there was no options for any drinks or dining apart from room service.

Facilities and decor are dated, but room was comfortable and clean.

I was very disappointed with the front desk staff. Upon checkout I discovered that I had been eligible for a food and beverage credit of $25 per day. I only discovered this as I had ordered breakfast one day and did not see it on my final bill. When I inquired about this the staff informed me that the breakfast cost was absorbed by the hotel - confused, I asked her to clarify further and she then reluctantly informed me about the credit I was eligible for. When I told her I was not informed about this, she argued that she had informed me upon check in - this was not the case, and even when I inquired about the payment method for the breakfast at the front desk (when ordering) they said it would be "charged" to my room, and no mention of the credit. They didn't even offer to compensate me in any other way (i.e. offering to arrange for transport to the airport, etc.). Disappointing service from the Taj brand.

location

very dated and extremely overpriced. I stayed at the hotel 25 years ago, and I don't think it has been updated since then.

quiet

No breakfast or restaurant operating

location, room , staff

food of the room service. need serious update

location

everything else

An absolutely perfect location right on the Square, near fabulous stores of different price ranges, yummy restaurants and beautiful galleries.

The facilities / hotel / rooms need a serious refurb as you can get way better value for your money in other hotels but the staff is fantastic and by far the best I ever had in SF. From the valet to reception, restaurant and room service they’re all wonderful and should all be better compensated for their professionalism and kindness.

Rooms, design is very old…..

Location

Nothing is specific

Location was good, staff were great.

Facility a bit tired, amenities limited