Breakfast was cold eggs and sauage

Room was great and service was great

The break was good

loud inside the room and shower placement in the middle of the ceiling was terrible also the elevators needs to be replaced

Ubicación, el desayuno la encargada fue amable, atenta y simpática y el parqueo

La señorita del horario nocturno necesita mejorar mucho sus habilidades de servicio al cliente, no pudo solucionar un problema que tuvo con la reserva, al día siguiente Bianca lo resolvió fácilmente. Y sonreír siempre ayuda un consejo para todo el personal.

Goodgood

Everything! We arrived really early at the hotel, and the front desk staff was extremely helpful and she was able to give us one of the rooms right away, which was very much appreciated since we were traveling with small children. Hotel and room was very clean. Breakfast was okay. Also hotel provides free shuttle to the airport.

Only con we had is the free shuttle was 25 mins late from the scheduled time of pickup.

petit déjeuner qualité de la literie.

la navette prévue pour nous récupérer à l'aéroport n'est jamais venue malgré de nombreux appels téléphoniques mais sans réponse. Nous avons dû prendre un taxi alors que cette prestation était proposée lors de notre réservation.

I liked everything and the full free breakfast

🤷🏻‍♀️

Nothing

The staff to say the least

I was very disappointed the room smelled like mildew and urine and was not clean

I was very disappointed the room smelled like mildew and urine and was not clean the heat and TV didn't work

I was able to be comfortable

It’s only one ice machine and only one elevator that was working so it took some time to get it.

The location

The pool was Dirty I had to complain about it I found several roaches In my room then I switched rooms and there was roaches ans ants no one came to clean the rooms

No fridge

EVERYTHING WAS FINE YOUR EMPLOYEE THAT WORKS THE KITCHEN HAD ME VERY UPSET. TO ASK ME IF I HAVE A ROOM ONE MORNING FOR BREAKFAST. LIKE WHY WOULD SHE ASK ME AND MY HUSBAND OUT OF EVERYONE THAT WAS THERE. I SHOULD HAVE BEEN ACCOMMODATED FOR A FREE NIGHT.

EVERYTHING WAS FINE YOUR EMPLOYEE THAT WORKS THE KITCHEN HAD ME VERY UPSET. TO ASK ME IF I HAVE A ROOM ONE MORNING FOR BREAKFAST. LIKE WHY WOULD SHE ASK ME AND MY HUSBAND OUT OF EVERYONE THAT WAS THERE. I SHOULD HAVE BEEN ACCOMMODATED FOR A FREE NIGHT.

Good location, very good breakfast, the room was ok, simple but clea

It has a strong smell, speacially in the Lobby

It was a very nice room. High quality. I was going to Mexico and used the shuttle.

N/A

everything was nice

nothing

Nice

N/a

everything

elevator

Location

Rooms doesn’t come with blanket only sheets on bed my boyfriend left his necklace and the stay claims housekeeper didn’t find anything

The staff were kind. I was able to check in an hour before check in time. Check in was fast.

I loved Everything, the smooth check in, my room was fantastic and comfy. We enjoyed the pool. Definitely return in the near future.

No complaints at all.

Very good

Cleanings

close to Dennys

Rude front desk staff(except Roxan) she was polite, friendly and helpful. As for Jay, Bianca and the slim one with the extreme lashes, they were very rude and unprofessional. Our room was never cleaned because according to Jay it’s only upon request so I asked what’s the purpose of the sign on the door he just shrugged his shoulders while making a face. I had to make my own bed the linens that were given to me by Jay had hairs all over it, then we saw a roach by the sink on the mirror. when checking out I asked for a receipt we had an 8:05am shuttle for the airport because our flight was leaving at 9:30am there was a guest info of me who was NOT checking out, she said to Bianca attend to me since the shuttle has to leave she rudely responded by saying “no it’s fine she can wait” referring to me. The guest said it again minutes later she responded the same way with an attitude, the guest even said are you sure because they have a flight, with an attitude she asked me what’s your room number, after standing there for over 20 minutes, which caused us to run into traffic and missing our flight. I complained about the phone in the room not working, the lamps were rusted, so was the radio. I’ve stayed at the Glo in New York and believe me it was way better room wise, I will not recommend this establishment to anyone. I will attach the pictures taken of the room and the roach.