Location

Having to change my own linen! Room wasn’t vacuum.

everything

the indoor pool and bar

na

My fiance and I loved it. We plan on coming back there when we go back to Memphis.

NA

The bed was comfortable

I didn’t like that the water didn’t get hot or that the wifi didn’t work

the location and friendly staff

none

To much chlorine in the pool

Restaurant and bar

Room is a little too small.

nice and clean

everything was nice

Attitudes! The first day I arrived the service for breakfast was not typical of Marriott service. I arrived to the area, and was rudely greeted, first I had to ask the young lady if we needed to sit anywhere or would she seat us, next think I heard was "sit anywhere we'll get to you" from a older gentlemen. After sitting the young lady was rude in her approach and very unprofessional. She needs some training. However the next morning was a lot better but an older lady with glasses served us. She was very professional and service oriented. Compliments to her. She met Marriott service standards.

nothing the staff is terrible and they double charged me

everything

There was mold in the shower and on the ceiling. There was dried blood on the comforter!

location

nothing

Staff was great- got the things that needed to be fixed taken care of quickly- were helpful when asking about directions about anything. The beds were excellent- they helped to make up for the upgrades needed in the rest of the room.

Rooms need upgrading (Most important the beds are excellent)- bathrooms terrible- low stools- drain stopper would not pull up- doors open to where they drip all over the floor- had to ask for floor mat because we used all the towels to clean the floor. Staff was incredible- did get the stopper fixed- gave us more towels and a mat. Tv service is ok; but not great- needs communication upgrades- uses old technology. For the price- at least breakfast should be included- $200 a night is excessive for the amenities.

The location was okay however it did get a little noisy that night as if someone was racing their car.

No continental breakfast

location and amenities